Trust Center

Effective Date: July 31, 2026

Last Updated: July 31, 2026

This Seller Agreement governs all persons and businesses that list, advertise, offer, license, provide, or sell products, digital goods, services, memberships, experiences, or other permitted offerings through Good Shit Only™.

Good Shit Only™ is operated by CrownThrive LLC, a Virginia limited liability company. In this Agreement, “Good Shit Only,” “GSO,” “CrownThrive,” “we,” “us,” and “our” refer to CrownThrive LLC and the Good Shit Only marketplace. “Seller,” “you,” and “your” refer to the person or entity registering, listing, selling, or receiving seller proceeds through the Platform.

This Seller Agreement supplements and is incorporated into the Good Shit Only Terms & Conditions. It must be read together with the Privacy Policy, Cookie Policy, Payments, Fees & PayPal Payouts Policy, Refunds, Returns & Cancellations Policy, Shipping & Delivery Policy, Digital Products & Licensing Policy, Services & Appointment Policy, Membership Plan Terms, Affiliate Program Terms, Acceptable Use Policy, Prohibited & Restricted Items Policy, Intellectual Property, Counterfeit & DMCA Policy, Trust & Safety Policy, and other applicable Trust Center policies.

By registering as a seller, opening a vendor account, publishing a listing, accepting an order, receiving payment, requesting a payout, purchasing a seller membership, or otherwise using seller features, you confirm that you have read, understood, and agreed to this Seller Agreement and all incorporated policies.

If you do not agree to this Seller Agreement, you may not list or sell through Good Shit Only™.

Acceptance and Contracting Party
Independent Seller Relationship
Seller Eligibility
Registration and Account Information
Identity, Business, and Tax Verification
High-Volume Sellers and Marketplace Transparency
Seller Membership Plans
Listings and Product Information
Ownership and Authority to Sell
Pricing, Discounts, and Promotions
Orders and Seller Acceptance
Fulfillment, Shipping, and Delivery
Digital Products and Licenses
Services and Appointments
Customer Service and Communications
Refunds, Returns, Cancellations, and Exchanges
Marketplace Fees and Deductions
Payment Collection Authorization
PayPal Payouts
Payout Holds, Reserves, and Delays
Chargebacks, Reversals, and Negative Balances
Taxes and Marketplace-Facilitator Collection
Affiliate-Eligible Products
Buyer Data and Privacy
Intellectual Property and Counterfeit Goods
Seller Content and Platform License
Reviews, Ratings, and Marketplace Integrity
Product Safety, Warnings, and Recalls
Prohibited Seller Conduct
Licenses, Permits, and Insurance
Records, Audits, and Cooperation
Marketplace Review and Enforcement
Suspension and Termination
Account Closure and Continuing Obligations
Seller Representations and Warranties
Indemnification
Marketplace Disclaimers
Limitation of Liability
Governing Law and Dispute Resolution
Changes to This Agreement
Support and Notices
General Provisions

1. Acceptance and Contracting Party

1.1 Binding Agreement

This Seller Agreement is a binding electronic contract between CrownThrive LLC and the individual or entity operating the seller account.

Selecting a checkbox, clicking an acceptance button, creating a seller account, purchasing a seller plan, publishing a listing, fulfilling an order, or otherwise using seller functionality constitutes electronic acceptance with the same legal effect as a handwritten signature to the fullest extent permitted by law.

1.2 Individuals and Entities

If you register for yourself, you personally accept this Agreement. If you register for a company, partnership, nonprofit organization, brand, association, or other entity, you represent that you have authority to accept this Agreement and bind that entity.

Where an entity is the seller, references to “you” include the entity, its owners, authorized representatives, employees, agents, contractors, and all persons using the seller account.

1.3 Incorporation of Other Terms

The Good Shit Only Terms & Conditions and applicable Trust Center policies are incorporated into this Agreement. If a specific seller policy conflicts with a general provision of the Terms & Conditions, the more specific seller policy controls for the subject it governs.

1.4 Transaction-Specific Terms

Additional terms may be displayed in a membership checkout, listing form, category requirement, promotional program, payout request, consultation booking, or other seller workflow. By completing that activity, you agree to the additional terms presented.

1.5 Mandatory Legal Rights

Nothing in this Agreement excludes an obligation or right that applicable law does not permit the parties to exclude.

2. Independent Seller Relationship

2.1 Independent Business

You operate as an independent seller and are solely responsible for your business and offerings.

Nothing in this Agreement creates an employment, partnership, joint venture, franchise, fiduciary, representative, agency, brokerage, distributorship, or similar relationship between you and GSO, except for the limited payment-collection authorization expressly described in this Agreement.

2.2 No Employment Benefits

You are not an employee of CrownThrive LLC and are not entitled to wages, employee benefits, workers’ compensation, unemployment benefits, paid leave, retirement benefits, expense reimbursement, or other employment rights from GSO.

2.3 Seller Controls Its Business

Subject to marketplace rules, you determine what eligible offerings to sell, your lawful prices, inventory, fulfillment methods, working schedule, service availability, and business practices.

2.4 Seller of Record

Unless CrownThrive LLC is expressly identified as the seller of a particular offering, you are the seller of record for your listings and transactions.

You, rather than GSO, are responsible for the product or service, listing accuracy, legal compliance, fulfillment, customer service, warranties, returns, safety, licensing, and claims arising from your offering.

2.5 No Guaranteed Sales

GSO does not guarantee sales, revenue, traffic, visibility, rankings, referrals, conversion, customer demand, business growth, or any other commercial result.

2.6 No Exclusivity

Unless you separately agree otherwise in writing, this Agreement is nonexclusive. You may sell through other lawful channels, provided you do not misuse GSO information, evade marketplace fees, or violate this Agreement.

3. Seller Eligibility

3.1 Age and Legal Capacity

An individual seller must be at least eighteen years old and have reached the legal age of majority in the seller’s jurisdiction.

A minor may not independently open a seller account, enter seller contracts, receive payouts, or accept this Agreement.

3.2 Business Authority

A business seller must be validly organized or lawfully operating where required and must authorize the person managing the account to act on its behalf.

3.3 Lawful Jurisdiction

You may sell only from and into jurisdictions where your participation, offerings, payment activity, payouts, fulfillment, and business operations are lawful.

3.4 Sanctions and Restricted Persons

You may not use GSO if you are subject to applicable trade sanctions, prohibited-party restrictions, asset-blocking requirements, court orders, payment restrictions, or other legal prohibitions.

3.5 Prior Enforcement

You may not create or operate a seller account to avoid a previous restriction, suspension, termination, unpaid balance, verification requirement, product limit, or enforcement decision.

3.6 Category Eligibility

Certain categories may require prior approval, professional credentials, product documentation, age controls, insurance, specialized shipping, regulatory authorization, or other eligibility requirements.

Approval to sell in one category does not authorize sales in every category.

4. Registration and Account Information

4.1 Accurate Information

You must provide complete, accurate, current, and non-misleading registration information.

Requested information may include:

Full legal name;
Business or trade name;
Storefront name;
Email address;
Telephone number;
Residential, business, shipping, or return address;
Business type and jurisdiction;
Account username and password;
PayPal payout information;
Tax classification and taxpayer information;
Licenses, permits, certifications, or insurance;
Ownership, management, or authorized-representative information;
Any other information reasonably needed to operate the marketplace or comply with law.

4.2 Updating Information

You must promptly update information when it changes. This includes your legal name, business status, address, contact details, licenses, tax information, payout information, product safety information, and return location.

4.3 Account Security

You are responsible for protecting your username, password, authentication methods, devices, and account access.

You must notify GSO promptly if you suspect unauthorized access, credential theft, account takeover, identity fraud, or unauthorized transactions.

4.4 Authorized Users

You are responsible for employees, contractors, assistants, representatives, or other persons who access your account.

You must limit access to authorized persons and ensure that each user complies with this Agreement.

4.5 Duplicate Accounts

Unless approved by GSO, you may not maintain duplicate seller accounts for substantially the same seller, business, inventory, or purpose.

You may not use multiple accounts to evade product limits, fees, verification, reviews, refunds, reserves, enforcement, or reporting requirements.

4.6 Account Transfer

You may not sell, assign, lease, transfer, or sublicense a seller account or membership without prior written approval from GSO.

5. Identity, Business, and Tax Verification

5.1 Verification Authority

GSO may verify any seller before or after account approval, listing publication, order acceptance, payment processing, or payout.

5.2 Information We May Request

Verification may require:

Government-issued identification;
Selfie, liveness, or identity-confirmation information where lawful;
Business formation documents;
Government-issued business records;
Tax documents or taxpayer identification information;
Proof of address;
Beneficial ownership or controlling-person information;
PayPal account information;
Bank-account or payee information where legally required;
Supplier invoices and product-source records;
Trademark, copyright, distribution, resale, or licensing authorization;
Professional licenses, permits, certificates, and insurance;
Shipping, delivery, or fulfillment evidence;
Additional information reasonably necessary to verify identity, authority, safety, legality, or payment eligibility.

5.3 Verification Through Providers

We may use payment providers, identity-verification companies, government databases, public records, business registries, sanctions-screening tools, fraud-prevention services, or other lawful sources.

5.4 Continuing Verification

Verification may be repeated when information changes, documents expire, sales volume increases, suspicious activity occurs, a payout is requested, a regulated category is used, or applicable law requires updated information.

5.5 Failure to Verify

We may prevent listing publication, limit account functions, suspend new orders, delay payouts, remove listings, or terminate a seller account if requested information is not provided, is incomplete, cannot be verified, appears altered, is inconsistent, has expired, or is reasonably suspected to be false or misappropriated.

5.6 Use of Verification Information

Verification information may be used for identity, fraud prevention, payments, payouts, tax, safety, legal compliance, marketplace transparency, enforcement, dispute resolution, and other purposes described in the Privacy Policy.

6. High-Volume Sellers and Marketplace Transparency

6.1 Federal Marketplace Requirements

A seller offering new or unused consumer products may become subject to federal high-volume third-party seller requirements.

For purposes of applicable federal marketplace law, a seller may qualify as a high-volume third-party seller when, during any continuous twelve-month period within the previous twenty-four months, the seller completes at least two hundred separate sales or transactions of covered new or unused consumer products through GSO and receives at least $5,000 in gross revenue from those transactions, subject to applicable statutory definitions and exemptions.

6.2 Required Information

A seller that reaches an applicable threshold must provide required information within the period specified by GSO or applicable law.

Required information may include:

Bank-account information or the name of the payee receiving marketplace payments;
Business tax identification number or taxpayer identification number;
Legal name;
Business name;
Working email address;
Working telephone number;
Physical address;
Government identification or qualifying government-issued business records;
Information identifying a person acting on behalf of an entity;
Other information required by applicable marketplace law.

6.3 Verification and Certification

You authorize GSO to verify required high-volume seller information using documents, payment providers, designated third parties, government records, tax documents, public records, communication tests, or other reasonable procedures.

A covered seller must electronically certify at least annually, or at another legally required interval, that its information remains accurate or has been updated.

6.4 Seller Disclosures

Where a covered seller reaches an applicable annual revenue threshold, GSO may display or provide information required by law in product listings, order confirmations, transaction histories, seller profiles, or other legally authorized locations.

Disclosures may include:

The seller’s full name or business name;
The seller’s physical address or legally permitted substitute disclosure;
A working telephone number, email address, or direct electronic messaging method;
Information concerning another business that supplied a purchased product where disclosure is required;
A method for reporting suspicious marketplace activity.

6.5 Home-Based Seller Exception

A qualifying home-based seller may request a legally permitted limited-address disclosure. GSO may require evidence supporting the request.

A seller receiving a limited disclosure must maintain a working direct contact method and respond to consumer communications within a reasonable time.

6.6 Suspicious-Activity Reports

GSO may provide electronic and telephone reporting methods on applicable listings. Sellers must cooperate with legitimate investigations resulting from suspicious-activity reports.

6.7 Required Suspension

Where applicable law requires suspension, GSO will suspend future sales activity if a covered seller fails to provide, verify, update, or certify required information within the legally required period after notice.

Sales activity may remain suspended until compliance is completed.

6.8 False Information

Providing false information, falsified documents, misappropriated identity information, or a false home-based seller certification is a material breach of this Agreement and may result in immediate restriction, payout holds, termination, reporting, or legal action.

6.9 Security of Collected Information

Information collected specifically to comply with marketplace-verification law will be protected and used in accordance with applicable law and the Privacy Policy.

7. Seller Membership Plans

7.1 Membership Required for Seller Limits

Seller access, product limits, duration, support level, and benefits are determined by the seller’s active membership plan.

7.2 Creator

The Creator plan currently includes:

Free membership;
Up to 25 products;
Lifetime Membership;
Help Center access;
Knowledge Base access;
Sales statistics;
Vendor dashboard.

“Lifetime Membership” means access for the operational lifetime of the applicable Platform and while the seller account remains eligible and in good standing. It does not guarantee that GSO, a specific feature, or the membership program will operate for the seller’s natural lifetime or any minimum period.

7.3 Creator Pro

The Creator Pro plan is currently priced at $39 for a one-year membership and includes:

Up to 250 products;
One-year membership;
Everything currently included in Creator;
Community support;
Faster response times;
Priority support.

7.4 Business

The Business plan is currently priced at $999 for a one-year membership and includes:

Unlimited products, subject to reasonable technical, legal, and marketplace-use limitations;
One-year membership;
Everything currently included in Creator Pro;
Priority business support;
Highest-priority ticket queue;
Dedicated business consultations of up to twenty-four hours per membership year, with appointments required;
Up to $500 in annual CrownThrive ecosystem benefits;
Twenty-five percent off eligible CrownThrive products and services.

7.5 Product Limits

Product limits apply according to the Platform’s technical configuration. Active listings and other product records identified through the seller dashboard may count toward the applicable limit.

You may not evade product limits through duplicate accounts, deceptive variations, repeated copies, misclassification, or other circumvention.

7.6 Plan Expiration

When a paid plan expires, seller access and listing capacity may be limited to the features of an available lower plan until the seller renews or purchases another eligible plan.

A seller may be required to archive or deactivate products exceeding the new limit.

7.7 Support Priority

Priority support affects queue placement and response objectives. It does not guarantee immediate response, twenty-four-hour availability, a particular resolution, or completion within a fixed period.

7.8 Consultations and Perks

Business consultations and CrownThrive benefits are subject to the Membership Plan Terms, appointment availability, annual limits, eligibility conditions, exclusions, and expiration.

7.9 No Guaranteed Business Results

Membership benefits do not guarantee sales, profits, leads, rankings, traffic, funding, partnerships, contracts, or other results.

8. Listings and Product Information

8.1 Accurate and Complete Listings

Each listing must be truthful, current, clear, complete, and not misleading.

A listing must accurately disclose all material information, including where applicable:

Product or service identity;
Seller or brand identity;
Condition;
Quantity;
Materials and ingredients;
Dimensions and weight;
Color and variation;
Compatibility;
Origin or manufacturer where material;
Production or processing time;
Shipping and delivery terms;
Digital file type or technical requirements;
Service scope and deliverables;
License restrictions;
Warnings, allergens, hazards, or age restrictions;
Warranty and return terms;
Total price and required charges;
Any limitation likely to affect a buyer’s decision.

8.2 Images and Media

Images, audio, video, samples, mockups, demonstrations, renders, and other listing media must accurately represent the offering.

Stock images, illustrative mockups, or artificial-intelligence-generated representations must not materially mislead buyers about what they will receive.

8.3 Required Disclosures

You must provide all disclosures required by product-safety, advertising, consumer-protection, labeling, accessibility, environmental, professional, licensing, subscription, automatic-renewal, and other applicable laws.

8.4 Availability and Inventory

You must maintain reasonably accurate inventory and availability. When an offering is unavailable, you must promptly update or deactivate the listing and address affected orders.

8.5 Categories and Tags

Listings must be placed in appropriate categories and may not use unrelated tags, keywords, brands, or descriptions to manipulate search results.

8.6 Duplicate Listings

You may not create excessive or misleading duplicate listings to manipulate search placement, occupy categories, or evade product limits.

8.7 Listing Review

GSO may review, edit for formatting, recategorize, limit, suppress, reject, or remove a listing that violates this Agreement, appears unsafe or unlawful, is misleading, is improperly categorized, creates material risk, or requires further verification.

8.8 No Approval Guarantee

The ability to submit or publish a listing does not represent GSO’s legal, safety, quality, authenticity, or intellectual-property approval.

9. Ownership and Authority to Sell

9.1 Lawful Ownership or Authorization

You may list only an offering that you lawfully own or are authorized to manufacture, distribute, resell, license, or provide.

9.2 Proof of Rights

GSO may require invoices, supplier records, purchase receipts, distribution agreements, licenses, certificates of authenticity, rights-holder authorizations, manufacturing records, or other evidence.

9.3 Counterfeit and Unauthorized Goods

Counterfeit, fake, replica, pirated, bootleg, unauthorized, or materially misrepresented goods are prohibited.

Describing an item as “inspired by,” “style,” “dupe,” “replica,” or similar language does not make infringement or counterfeiting permissible.

9.4 Stolen Property

You may not list stolen property, unlawfully obtained goods, products with removed or altered serial numbers, or items for which lawful ownership cannot reasonably be established.

9.5 Consigned and Third-Party Inventory

If you sell consigned, fulfilled, dropshipped, licensed, or third-party inventory, you must have lawful authorization and accurately disclose material supplier or fulfillment information when required.

10. Pricing, Discounts, and Promotions

10.1 Seller Pricing

You are responsible for setting lawful prices for your offerings, subject to disclosed marketplace requirements.

10.2 Total Price Disclosure

You must disclose mandatory charges clearly and may not add hidden, deceptive, or surprise charges after a buyer commits to a transaction.

10.3 Deceptive Pricing Prohibited

You may not engage in:

False reference pricing;
Fabricated discounts;
Bait-and-switch conduct;
Misleading scarcity or countdown claims;
Undisclosed recurring charges;
Unlawful price discrimination;
Price fixing or unlawful coordination;
Prohibited emergency price gouging;
Other unfair or deceptive pricing practices.

10.4 Promotions

A promotion must clearly disclose eligibility, duration, exclusions, redemption method, quantity limitations, geographic restrictions, and other material terms.

10.5 Coupons

Sellers are responsible for honoring valid seller-funded coupons and discounts according to their stated terms.

10.6 Pricing Errors

A clearly erroneous price may be corrected and an affected order may be canceled where permitted by law. Sellers must promptly notify the buyer and GSO.

11. Orders and Seller Acceptance

11.1 Binding Transaction

When an order is successfully placed and not rejected or canceled under applicable terms, you are obligated to fulfill it according to the listing and transaction record.

11.2 Order Review

You must review orders promptly and identify inventory, customization, address, payment, safety, legality, or fulfillment issues before shipment or performance where reasonably possible.

11.3 Seller Cancellation

You may cancel an order only for legitimate reasons, including unavailable inventory, inability to perform, fraudulent activity, legal restriction, safety concern, incorrect price, or buyer failure to provide required information.

Repeated avoidable cancellations may result in restrictions or termination.

11.4 No Discrimination

You may not unlawfully refuse or alter service based on a protected characteristic.

11.5 Order Changes

Material changes to price, quantity, product, delivery, service scope, or other agreed terms require buyer approval and appropriate Platform documentation.

11.6 Off-Platform Payment

You may not instruct buyers to pay outside GSO to avoid marketplace fees, records, protections, tax treatment, or payment requirements.

12. Fulfillment, Shipping, and Delivery

12.1 Seller Responsibility

Unless GSO expressly provides fulfillment, you are responsible for packaging, labeling, shipping, tracking, customs documentation, carrier compliance, insurance, and delivery.

12.2 Processing Times

You must publish realistic processing times and promptly disclose material delays.

12.3 Packaging

Products must be packaged appropriately to prevent reasonably foreseeable loss, damage, contamination, tampering, or safety hazards.

12.4 Tracking and Proof

GSO may require valid tracking, proof of shipment, delivery confirmation, signature confirmation, photographs, receipts, carrier records, or other fulfillment evidence.

12.5 Delivery Address

You must ship to the approved transaction address unless the buyer and GSO authorize another method.

12.6 Customs and International Shipping

You are responsible for accurate customs descriptions, export documentation, product classification, restricted-country rules, and lawful shipment.

You may not falsely describe contents or value to avoid duties, restrictions, or inspection.

12.7 Lost or Damaged Shipments

You must reasonably assist buyers and carriers with lost, damaged, delayed, or misdelivered shipments and comply with the Shipping & Delivery Policy.

12.8 Fulfillment Providers

You remain responsible for a warehouse, supplier, dropshipper, carrier, contractor, or other provider used to fulfill your orders.

13. Digital Products and Licenses

13.1 Authorized Digital Content

You may sell or license digital content only when you own or control all necessary rights.

13.2 Listing Requirements

A digital listing must clearly disclose:

File type and size;
Software, device, or compatibility requirements;
Delivery method;
Number of permitted downloads or access period;
Personal, commercial, educational, or other license rights;
Prohibited uses;
Whether updates or support are included;
Any expiration, subscription, access, or activation requirement;
Applicable refund restrictions.

13.3 Functional Delivery

Digital products must be accessible, functional, and materially consistent with the listing.

13.4 Malicious Content Prohibited

Digital products may not contain malware, spyware, ransomware, credential theft, unauthorized tracking, hidden mining software, destructive code, or functionality that compromises a user’s device, data, privacy, or security.

13.5 Artificial Intelligence and Data Rights

You must have lawful rights to all data, content, voices, images, likenesses, models, and other materials used in or to create an artificial-intelligence-assisted product.

You may not falsely represent generated content as an authentic work, voice, endorsement, or communication of another person.

13.6 Licensing Enforcement

You are responsible for clearly stating and enforcing your license. GSO is not required to police every buyer’s use of a licensed product.

14. Services and Appointments

14.1 Accurate Service Scope

A service listing must clearly describe the deliverables, duration, location, qualifications, dependencies, exclusions, scheduling process, revision limits, cancellation terms, and total price.

14.2 Qualifications

You may not misrepresent your experience, credentials, licensing, insurance, portfolio, results, availability, or professional status.

14.3 Regulated Services

You must maintain all licenses, permits, certifications, supervision, insurance, and professional requirements applicable to a regulated service.

14.4 Appointment Management

You must attend scheduled appointments, communicate delays, provide reasonable rescheduling options where applicable, and honor disclosed cancellation terms.

14.5 Safe Conditions

You must provide services lawfully and safely and may refuse or stop a service when reasonably necessary to prevent harm, illegality, harassment, or unsafe conditions.

14.6 No Guaranteed Outcome

You may describe reasonable expected deliverables but may not guarantee an outcome that cannot lawfully or reliably be guaranteed.

14.7 Service Records

You should maintain appropriate appointment, delivery, communication, and acceptance records for dispute resolution and legal compliance.

15. Customer Service and Communications

15.1 Timely Responses

You must respond within a reasonable time to buyer questions, order issues, return requests, safety concerns, GSO inquiries, and legally required communications.

15.2 Professional Conduct

Communications must remain professional and may not include harassment, threats, discrimination, intimidation, extortion, hate content, sexual misconduct, or abusive language directed at a buyer or GSO representative.

15.3 Platform Messaging

Where practical, transaction communications should remain within approved GSO messaging or support systems so that records are available for fraud prevention and dispute resolution.

15.4 No Spam

You may not use buyer information to send unlawful or unauthorized marketing, repeated unsolicited messages, chain messages, or unrelated promotions.

15.5 Material Disclosures

You must promptly disclose material delays, substitutions, stock problems, safety concerns, errors, or other circumstances affecting the buyer’s order.

16. Refunds, Returns, Cancellations, and Exchanges

16.1 Published Seller Terms

You must clearly publish applicable return, refund, exchange, and cancellation conditions.

16.2 Mandatory Rights

A seller policy may not eliminate a refund, cancellation, warranty, or remedy required by law or GSO policy.

16.3 Seller Responsibility

You are responsible for refunds or other remedies arising from:

Non-delivery;
Late delivery where timing was material;
Incorrect items;
Materially damaged items;
Defective products;
Material misdescription;
Missing components;
Unauthorized substitutions;
Unsafe or recalled products;
Failure to provide an agreed service or digital product;
Other circumstances requiring relief under law or GSO policy.

16.4 Marketplace Intervention

GSO may investigate a dispute and issue or require a full refund, partial refund, return, replacement, cancellation, account credit, or other reasonable remedy.

16.5 Seller Authorization

You authorize GSO to deduct refunds, return-related adjustments, affiliate reversals, payment-provider charges, and associated amounts from seller proceeds.

16.6 Return Instructions

You must provide clear and lawful return instructions, including the return address, applicable deadline, item-condition requirement, and responsibility for return shipping.

16.7 Custom and Restricted Returns

Custom, personalized, perishable, hygienic, intimate, opened, consumed, downloaded, or time-sensitive products may be subject to lawful return restrictions when clearly disclosed.

Such restrictions do not eliminate remedies for defective, unsafe, unauthorized, inaccessible, or materially misdescribed offerings.

17. Marketplace Fees and Deductions

17.1 Applicable Fees

You agree to pay all fees applicable to your account, membership, listings, transactions, promotions, advertisements, affiliate activity, services, and other seller use.

17.2 Fee Disclosure

Applicable fees may be disclosed through:

Membership checkout;
Seller dashboard;
Fee schedule;
Listing flow;
Order record;
Promotion or advertising terms;
Affiliate settings;
Payments and Payouts Policy.

17.3 Authorized Deductions

You authorize GSO to deduct from amounts payable to you:

Marketplace commissions;
Membership fees;
Listing or promotional fees;
Seller-funded affiliate commissions;
Refunds and partial refunds;
Chargebacks and reversals;
Payment-provider assessments;
Shipping adjustments;
Taxes and required withholding;
Reserves and holds;
Amounts caused by errors, fraud, policy violations, or legal process;
Negative balances and other amounts owed to GSO.

17.4 Taxes on Fees

Marketplace or membership fees may be subject to applicable taxes.

17.5 Fee Changes

GSO may change fees prospectively by updating the applicable schedule or providing notice required by law.

17.6 No Fee Avoidance

You may not structure, redirect, conceal, split, or move a transaction to avoid applicable fees.

18. Payment Collection Authorization

18.1 Limited Collection Agent

You appoint CrownThrive LLC and its designated payment providers as your limited payment-collection agents solely to receive buyer payments associated with GSO transactions.

18.2 Satisfaction of Buyer Obligation

To the extent payment is successfully received and not later reversed, a buyer’s payment to GSO or its designated processor satisfies the buyer’s payment obligation to you for that amount.

18.3 Net Seller Proceeds

GSO will calculate net seller proceeds after applicable commissions, fees, affiliate commissions, refunds, taxes, reserves, chargebacks, adjustments, and other authorized deductions.

18.4 No Escrow or Bank Account

Unless expressly agreed otherwise, GSO does not provide an escrow account, deposit account, stored-value account, investment account, or banking service.

Dashboard balances are accounting records and do not constitute insured deposits or guaranteed funds.

18.5 No Interest

To the fullest extent permitted by law, pending seller proceeds, held amounts, reserves, and dashboard balances do not earn interest for the seller.

18.6 Processor Rules

Transactions remain subject to payment-provider rules, fraud controls, authorizations, reversals, and legal restrictions.

19. PayPal Payouts

19.1 Current Payout Method

Seller payouts are currently issued through PayPal unless GSO approves another payout method.

19.2 Eligible PayPal Account

You must maintain a PayPal account that:

Is available in an eligible jurisdiction;
Can receive the applicable payment;
Uses accurate information;
Meets PayPal’s verification requirements;
Remains active and in good standing;
Complies with PayPal’s terms and acceptable-use requirements.

19.3 Accurate PayPal Information

You are responsible for providing the correct PayPal email address or other required account identifier.

GSO is not responsible for funds delivered to an incorrect account because you supplied inaccurate or outdated information, except to the extent required by law.

19.4 PayPal’s Independent Control

PayPal may independently verify, reject, delay, limit, reverse, or otherwise control a payout under its terms and risk procedures.

GSO does not control PayPal’s independent account or fund-availability decisions.

19.5 Payout Schedule

Payout timing, minimum payout amounts, processing periods, and eligibility conditions will be disclosed through the seller dashboard, Payments and Payouts Policy, or another applicable notice.

19.6 Estimated Timing

A stated payout or processing date is an estimate unless expressly guaranteed. PayPal and financial institutions control final availability after GSO initiates a payout.

19.7 Failed or Unclaimed Payouts

If a payout is rejected, unclaimed, returned, restricted, or unsuccessful, GSO may:

Request updated information;
Retry the payout;
Hold the amount pending correction;
Deduct applicable provider costs where permitted;
Handle the amount under applicable unclaimed-property law.

19.8 Payout Fees

PayPal or GSO may charge fees associated with payouts, currency conversion, failed payments, or other services where disclosed and lawful.

20. Payout Holds, Reserves, and Delays

20.1 Risk Management

GSO may hold, delay, reserve, or restrict seller proceeds when reasonably necessary to manage marketplace, payment, legal, safety, or financial risk.

20.2 Reasons for a Hold or Reserve

A hold or reserve may be based on:

A new or unverified seller account;
High-risk products or services;
Unusually large orders or sudden sales growth;
High refund, cancellation, dispute, or chargeback rates;
Unconfirmed shipment, delivery, or service completion;
Long fulfillment periods;
Custom, pre-order, event-based, or future-delivery products;
Fraud, account takeover, identity, sanctions, or payment concerns;
Counterfeit, intellectual-property, safety, or product-source concerns;
Pending refunds, returns, recalls, warranties, or legal claims;
A negative balance or amount potentially owed to GSO;
A request from PayPal, a payment provider, regulator, court, law-enforcement agency, tax authority, or other lawful authority;
Other circumstances creating a reasonable risk of loss.

20.3 Reserve Amount and Duration

The amount and duration of a reserve may be based on reasonably anticipated exposure, fulfillment period, dispute window, sales history, account behavior, product category, and available documentation.

20.4 Release of Funds

Funds may be released after the relevant risk decreases, fulfillment is confirmed, a dispute period expires, verification is completed, or another applicable condition is satisfied.

20.5 Information Requests

You must provide requested information concerning fulfillment, identity, sourcing, refunds, safety, ownership, transactions, or customer communications before held proceeds may be released.

21. Chargebacks, Reversals, and Negative Balances

21.1 Seller Responsibility

You are financially responsible for chargebacks, payment reversals, buyer disputes, unauthorized transactions, refunds, and related costs arising from your transactions, subject to applicable law.

21.2 Evidence

You must provide relevant evidence promptly when requested, including:

Order records;
Listing information;
Buyer communications;
Tracking and delivery confirmation;
Service-completion records;
Digital-access records;
Return records;
Photographs or other supporting documentation.

21.3 Platform Response

GSO may submit information to a payment provider but does not guarantee that a chargeback or dispute will be decided in the seller’s favor.

21.4 Reversal of Proceeds

You authorize GSO to reverse or deduct seller proceeds associated with an unsuccessful or disputed transaction.

21.5 Negative Balance

If deductions exceed available seller proceeds, you owe the resulting negative balance to GSO.

21.6 Collection Methods

GSO may recover an amount owed by:

Offsetting future seller proceeds;
Applying available reserves;
Charging an authorized payment method where permitted;
Issuing an invoice;
Suspending account access or payouts;
Using lawful collection or legal remedies.

21.7 Abusive Disputes

You may not encourage false dispute evidence, manipulate transaction records, harass a buyer for filing a legitimate dispute, or retaliate through reviews or services.

22. Taxes and Marketplace-Facilitator Collection

22.1 Seller Tax Responsibility

Except for taxes GSO is legally required to collect, report, remit, or withhold, you are responsible for determining and satisfying your tax obligations.

These may include:

Income tax;
Business and franchise tax;
Sales and use tax;
Value-added or goods-and-services tax;
Excise tax;
Personal-property tax;
Employment and payroll tax;
Licensing and registration fees;
Other applicable taxes or assessments.

22.2 Marketplace-Facilitator Collection

Where GSO is legally required and properly registered to collect marketplace-facilitator taxes, GSO may calculate, collect, report, and remit applicable taxes on facilitated transactions.

22.3 Seller Collection Restrictions

Where GSO collects a transaction tax as the legally responsible marketplace facilitator, you must not separately collect the same tax from the buyer unless applicable law or GSO instructions permit it.

22.4 Direct and Off-Platform Sales

You remain responsible for evaluating taxes arising from sales made through your own website, physical store, social platform, direct invoice, or another marketplace.

22.5 Tax Information

You must provide accurate taxpayer identification, classification, address, exemption, and other tax information when requested.

22.6 Tax Reporting

GSO, PayPal, or another payment provider may report transactions or issue tax forms when legally required.

You remain responsible for reporting taxable income whether or not you receive a particular tax form.

22.7 Withholding

GSO may withhold amounts when required by law, when required tax information is missing, or when instructed by a tax authority or payment provider.

22.8 No Tax Advice

Information provided by GSO is general and does not constitute tax advice. Sellers should consult qualified tax professionals regarding their circumstances.

23. Affiliate-Eligible Products

23.1 Seller-Funded Program

GSO may allow sellers to designate eligible products for affiliate promotion and fund commissions payable on qualifying referred transactions.

23.2 Seller Authorization

When you enable affiliate participation for a product, you authorize GSO to:

Display the product to approved affiliates;
Create and track referral links;
Attribute qualifying sales;
Calculate the applicable commission;
Deduct the commission from your seller proceeds;
Reverse a commission when the underlying transaction becomes ineligible.

23.3 Commission Terms

You are responsible for reviewing and approving the commission rate or amount displayed in the applicable seller setting before enabling affiliate participation.

23.4 Qualifying Sale

A commission is payable only for a properly attributed, successfully paid, eligible transaction that is not canceled, refunded, reversed, charged back, fraudulent, self-referred, duplicated, or otherwise disqualified.

23.5 Attribution Limitations

Affiliate attribution may be affected by cookies, privacy settings, device changes, browser controls, referral periods, technical limitations, and program rules.

23.6 Seller Marketing Claims

You remain responsible for supplying accurate product information and promptly correcting false or misleading claims used by an affiliate after you become aware of them.

23.7 Discontinuing Participation

You may disable future affiliate eligibility according to available controls. Previously earned commissions and existing attributed transactions remain subject to the terms in effect when they occurred.

24. Buyer Data and Privacy

24.1 Limited Use

You may use buyer personal information only as reasonably necessary to:

Fulfill and support the transaction;
Provide delivery, service, warranty, recall, or safety communications;
Prevent fraud and protect legal rights;
Maintain legally required business, tax, and transaction records;
Conduct marketing only when legally sufficient permission or another lawful basis exists.

24.2 Prohibited Uses

You may not:

Sell or rent buyer information;
Add buyers to unrelated marketing lists without lawful authorization;
Use buyer information for harassment, discrimination, retaliation, stalking, or surveillance;
Disclose buyer information publicly or to unauthorized persons;
Use buyer information to evade GSO fees or protections;
Retain sensitive information longer than reasonably necessary;
Request complete payment-card numbers, account passwords, or unnecessary sensitive data;
Use buyer data to train unrelated artificial-intelligence systems without lawful authority.

24.3 Security Measures

You must maintain reasonable safeguards appropriate to the information you receive, including access controls, secure devices, appropriate storage, and careful disposal.

24.4 Privacy Incident

You must promptly notify GSO if buyer information obtained through GSO is lost, accessed without authorization, improperly disclosed, compromised, or misused.

24.5 Independent Privacy Duties

When you independently control buyer information outside GSO, you are responsible for applicable privacy notices, lawful bases, security, retention, individual rights, incident response, and other privacy requirements.

24.6 Deletion and Return

When buyer information is no longer reasonably necessary, you must securely delete or de-identify it unless retention is required by law.

25. Intellectual Property and Counterfeit Goods

25.1 Non-Infringement

Your listings, offerings, branding, media, descriptions, packaging, keywords, and seller content must not infringe copyright, trademark, patent, trade-secret, design, publicity, privacy, or other rights.

25.2 Brand Names and Keywords

You may use a third-party brand name only when the use is truthful, legally permitted, and not misleading as to origin, sponsorship, compatibility, or endorsement.

25.3 Copyrighted Content

You may not copy or sell books, music, artwork, photographs, videos, designs, software, courses, templates, characters, logos, or other protected material without necessary authorization.

25.4 Rights Complaints

GSO may remove or restrict content in response to an infringement report and may request a response, counter-notice, authorization record, or other evidence.

25.5 Repeat Infringers

Repeat or serious infringement may result in listing removal, payout holds, account suspension, or termination.

25.6 Counterfeit Investigations

You must cooperate with requests for invoices, product photographs, serial information, supplier records, test purchases, authorization letters, and other authenticity evidence.

25.7 Costs and Claims

You are responsible for claims, losses, refunds, recalls, penalties, and expenses arising from counterfeit, unauthorized, or infringing offerings.

26. Seller Content and Platform License

26.1 Seller Ownership

You retain ownership of seller content that you lawfully own.

26.2 License to GSO

By submitting seller content, you grant CrownThrive LLC a worldwide, nonexclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, format, adapt for technical purposes, display, distribute, communicate, index, promote, and otherwise use the content as reasonably necessary to operate, secure, improve, and market GSO and related CrownThrive services.

26.3 Promotional Uses

The license includes use of listing content in:

Marketplace search results;
Category and collection pages;
Affiliate materials;
Email and social promotion;
Advertisements and sponsored campaigns;
Featured seller and product displays;
Previews and marketplace demonstrations;
Other GSO and CrownThrive promotional channels.

26.4 Necessary Rights

You represent that you have all permissions, releases, licenses, model consents, music rights, stock-asset rights, and other authority needed to grant this license.

26.5 License Duration

The license continues while content is published and for a reasonable period afterward for backups, completed campaigns, transaction records, dispute resolution, legal compliance, and previously distributed materials.

26.6 Content Removal

Removal of a listing does not require GSO to recall or delete every lawful copy previously distributed, cached, archived, or retained for legal and operational purposes.

27. Reviews, Ratings, and Marketplace Integrity

27.1 No Review Manipulation

You may not:

Purchase fake reviews;
Review your own products through another account;
Coordinate false reviews;
Offer undisclosed compensation for positive reviews;
Condition a refund or service on removing an honest review;
Threaten or retaliate against a reviewer;
Submit false reports against competing sellers;
Manipulate ratings, sales, clicks, or engagement.

27.2 Review Requests

You may request an honest review but may not require a positive rating or suppress negative experiences.

27.3 Responses

Seller responses to reviews must remain professional and may not disclose private buyer information.

27.4 Marketplace Action

GSO may remove or limit reviews that violate applicable review and community standards.

27.5 No Guaranteed Removal

Disagreement with criticism does not require GSO to remove an otherwise lawful and policy-compliant review.

28. Product Safety, Warnings, and Recalls

28.1 Safe and Compliant Products

You may sell only products that are lawful, reasonably safe for their intended and foreseeable use, and compliant with applicable safety, testing, labeling, packaging, warning, registration, and reporting requirements.

28.2 Warnings and Instructions

You must provide clear warnings, age restrictions, instructions, allergens, hazards, choking notices, compatibility limitations, and other safety information where applicable.

28.3 Unsafe Products

You must immediately stop selling an item when you know or reasonably suspect that it is unsafe, defective, contaminated, recalled, adulterated, mislabeled, counterfeit, or legally prohibited.

28.4 Notification

You must promptly notify GSO and affected buyers of a known or suspected material safety issue.

28.5 Recalls

You are responsible for recall notices, buyer communications, return or disposal instructions, refunds, replacements, regulator coordination, and reasonable recall costs associated with your products.

28.6 Cooperation

You must cooperate with GSO, regulators, manufacturers, distributors, carriers, insurers, and buyers concerning safety investigations and recalls.

28.7 GSO Action

GSO may immediately remove listings, cancel transactions, notify buyers, hold proceeds, require refunds, preserve evidence, or report information when reasonably necessary to address safety.

29. Prohibited Seller Conduct

A seller may not:

List prohibited or restricted offerings without approval;
Sell illegal, stolen, counterfeit, unsafe, recalled, or infringing products;
Make false, deceptive, unsubstantiated, or materially incomplete claims;
Misrepresent identity, location, ownership, qualifications, inventory, or fulfillment;
Manipulate orders, sales, traffic, reviews, rankings, affiliate commissions, or marketplace metrics;
Create fake transactions or purchase from yourself to generate records or benefits;
Use bots, scripts, scraping, or unauthorized automated systems;
Interfere with Platform security or technical controls;
Evade fees, product limits, verification, payout holds, taxes, or enforcement;
Move a GSO buyer off-platform to avoid marketplace requirements;
Request payment through unauthorized methods;
Harass, threaten, discriminate against, exploit, or impersonate another person;
Send spam or unauthorized marketing;
Misuse buyer data;
Submit false infringement, safety, fraud, or competitor reports;
Falsify shipment, delivery, service, refund, tax, or verification records;
Structure transactions to avoid reporting or compliance thresholds;
Use GSO for money laundering, sanctions evasion, tax evasion, identity theft, or payment fraud;
Assist another person in violating this Agreement.

30. Licenses, Permits, and Insurance

30.1 Seller Responsibility

You are responsible for obtaining and maintaining all licenses, registrations, permits, inspections, certificates, insurance, and professional authority required for your business and offerings.

30.2 Proof

GSO may require proof before permitting a listing, category, transaction, or continued seller access.

30.3 Insurance Requirements

GSO may require commercial general liability, product liability, professional liability, cyber liability, workers’ compensation, automobile, or other appropriate insurance based on category, risk, sales volume, law, or program requirements.

30.4 Changes and Expiration

You must notify GSO if a required license, certification, permit, or insurance policy expires, is suspended, is canceled, or becomes materially limited.

30.5 No GSO Verification Guarantee

The display of a badge, credential, category approval, or account status does not guarantee that every seller qualification remains current.

31. Records, Audits, and Cooperation

31.1 Required Records

You must maintain appropriate records concerning:

Business identity and ownership;
Tax information;
Product sourcing and authorization;
Licenses, permits, and insurance;
Listings and pricing;
Orders and communications;
Shipping, delivery, and service completion;
Returns, refunds, warranties, and chargebacks;
Affiliate settings and promotions;
Product safety, recalls, and complaints;
Other legally required records.

31.2 Retention

Records must be retained for the period required by applicable law and for a reasonable period necessary to address transactions, disputes, tax, safety, fraud, and enforcement matters.

31.3 Audit and Review

GSO may request records reasonably related to your seller activity, compliance, payout eligibility, product authenticity, safety, taxes, or an investigation.

31.4 Cooperation

You must cooperate with reasonable marketplace, payment-provider, insurer, regulator, rights-holder, court, tax, and law-enforcement inquiries.

31.5 Confidential Information

GSO will handle seller records according to the Privacy Policy, legal requirements, legitimate marketplace purposes, and applicable confidentiality obligations.

32. Marketplace Review and Enforcement

32.1 Monitoring Authority

GSO may use automated systems, manual review, transaction analysis, reports, public records, test purchases, identity providers, fraud tools, and other lawful methods to enforce marketplace rules.

32.2 No Duty to Review Everything

GSO is not required to pre-screen every seller, listing, message, order, or product.

32.3 Information Requests

We may request explanations or documents before or after taking action.

32.4 Corrective Actions

GSO may:

Issue education or warnings;
Require listing corrections;
Remove or restrict listings;
Limit categories or seller functions;
Require refunds or buyer notices;
Place payout holds or reserves;
Require additional verification;
Cancel transactions;
Suspend or terminate accounts;
Report conduct to payment providers, rights holders, regulators, or authorities;
Take other reasonable measures to protect the marketplace.

32.5 Enforcement Discretion

GSO may consider severity, intent, risk, prior history, cooperation, consumer harm, legal requirements, and available evidence.

Failure to enforce a rule in one instance does not waive the right to enforce it later.

33. Suspension and Termination

33.1 Grounds

GSO may suspend, restrict, or terminate a seller account when:

This Agreement or another policy is violated;
Required information is missing, inaccurate, false, or unverifiable;
The account creates fraud, safety, payment, legal, tax, reputational, or security risk;
A prohibited, unsafe, counterfeit, stolen, or infringing product is listed;
A seller abuses buyers, affiliates, support personnel, or marketplace systems;
Refund, chargeback, delivery, or complaint rates create material risk;
A negative balance remains unpaid;
A license, permit, insurance policy, or professional authorization is missing or invalid;
PayPal or another provider restricts the account or transaction;
A court, regulator, payment provider, tax authority, or law-enforcement agency requires action;
Continued activity could harm GSO, buyers, other sellers, or the public.

33.2 Immediate Action

GSO may act without advance notice when immediate action is reasonably necessary to prevent fraud, injury, unlawful sales, evidence destruction, security compromise, sanctions violations, or other serious harm.

33.3 Effects

Suspension or termination may result in:

Listing removal;
Order cancellation;
Loss of seller dashboard access;
Loss of membership benefits;
Payout holds or reserves;
Refunds or chargeback deductions;
Restriction against creating another account;
Required buyer, rights-holder, regulator, or authority notifications.

33.4 Membership Refunds

Termination for seller misconduct does not automatically entitle the seller to a refund of membership or other fees.

33.5 Reinstatement

GSO may require verification, corrective action, payment, documentation, training, policy acknowledgment, or other conditions before considering reinstatement.

33.6 No Guaranteed Reinstatement

Submission of an appeal or corrective information does not guarantee restoration.

34. Account Closure and Continuing Obligations

34.1 Seller-Initiated Closure

You may request closure of your seller account, subject to outstanding orders, disputes, refunds, payouts, taxes, recordkeeping, legal holds, negative balances, and other continuing obligations.

34.2 Pending Transactions

You must complete or properly resolve outstanding transactions before closure unless GSO directs otherwise.

34.3 Payout Reconciliation

Final seller proceeds remain subject to applicable payout schedules, deductions, reserves, chargeback periods, failed payouts, and legal requirements.

34.4 Data Retention

GSO may retain seller, transaction, verification, tax, safety, intellectual-property, support, and enforcement information as described in the Privacy Policy and required by law.

34.5 Surviving Duties

Closure does not eliminate obligations concerning completed transactions, refunds, chargebacks, negative balances, taxes, intellectual property, data privacy, confidentiality, indemnification, dispute resolution, liability, records, or other terms intended to survive.

35. Seller Representations and Warranties

You represent and warrant that:

You have authority to accept and perform this Agreement;
Your account and verification information is accurate and lawful;
You own or are authorized to provide each offering;
Your listings are truthful, complete, and not misleading;
Your products and services comply with applicable law;
Your offerings are reasonably safe and fit for their stated purpose;
Your content and offerings do not infringe third-party rights;
You will fulfill orders according to the listing and transaction terms;
You will honor applicable refunds, warranties, recalls, and legal remedies;
You will maintain required licenses, permits, credentials, and insurance;
You will comply with tax, privacy, consumer-protection, advertising, product-safety, sanctions, and payment requirements;
You will not misuse buyer information or marketplace systems;
You will promptly notify GSO of information affecting the legality, safety, authenticity, or fulfillment of an offering.

These representations are continuing and are renewed each time you access seller functions, publish a listing, accept an order, or request a payout.

36. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless CrownThrive LLC, Good Shit Only™, their affiliates, owners, officers, directors, employees, contractors, agents, licensors, service providers, and representatives from claims, demands, investigations, proceedings, losses, liabilities, damages, judgments, penalties, recalls, fines, costs, and reasonable attorneys’ fees arising from or relating to:

Your seller account or business operations;
Your listings, products, services, licenses, content, marketing, or communications;
Your breach of this Agreement or another policy;
Your violation of law or third-party rights;
Product injury, defect, contamination, mislabeling, warranty, recall, or safety issues;
Professional or service-provider acts and omissions;
Counterfeit, infringement, ownership, or authorization claims;
Privacy, security, advertising, or buyer-data violations;
Taxes, licenses, employment obligations, contractors, or business registrations for which you are responsible;
Refunds, chargebacks, payment disputes, fraud, or negative balances associated with your transactions;
Conduct of persons using your account or acting on your behalf.

GSO may assume control of the defense of an indemnified matter. You agree to cooperate and may not settle a matter in a way that admits wrongdoing by, imposes obligations on, or restricts CrownThrive without prior written approval.

37. Marketplace Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, SELLER FEATURES AND THE PLATFORM ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

GSO DOES NOT WARRANT THAT:

THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE;
EVERY LISTING WILL BE APPROVED OR DISPLAYED;
A SELLER WILL RECEIVE SALES, TRAFFIC, REVENUE, OR PROFIT;
A PARTICULAR SEARCH, CATEGORY, OR FEATURE POSITION WILL BE MAINTAINED;
A BUYER WILL COMPLETE PAYMENT, ACCEPT DELIVERY, OR AVOID A DISPUTE;
PAYPAL OR ANOTHER THIRD PARTY WILL PROCESS OR RELEASE FUNDS BY A PARTICULAR DATE;
DATA OR CONTENT WILL BE STORED INDEFINITELY;
THE PLATFORM WILL PREVENT EVERY FRAUDULENT, UNLAWFUL, OR UNAUTHORIZED ACT.

GSO DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND QUIET ENJOYMENT TO THE FULLEST EXTENT PERMITTED BY LAW.

Nothing in this section excludes a warranty or obligation that cannot lawfully be excluded.

38. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CROWNTHRIVE LLC AND ITS AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR:

INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES;
LOST PROFITS, SALES, REVENUE, DATA, GOODWILL, BUSINESS, OR OPPORTUNITY;
PRODUCT, SERVICE, BUYER, AFFILIATE, CARRIER, PAYPAL, PAYMENT-PROVIDER, OR THIRD-PARTY CONDUCT;
ACCOUNT RESTRICTIONS, PAYOUT DELAYS, SEARCH CHANGES, FEATURE CHANGES, OR PLATFORM DOWNTIME;
UNAUTHORIZED ACCESS OR SECURITY INCIDENTS NOT CAUSED BY LEGALLY ACTIONABLE GSO CONDUCT;
LOSSES ARISING FROM SELLER INFORMATION, LISTINGS, PRODUCTS, SERVICES, OR BUSINESS DECISIONS.

TO THE FULLEST EXTENT PERMITTED BY LAW, GSO’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO YOUR SELLER ACCOUNT, THIS AGREEMENT, OR THE PLATFORM WILL NOT EXCEED THE GREATER OF:

The marketplace and membership fees paid directly by you to GSO during the twelve months immediately preceding the event giving rise to the claim; or
One hundred United States dollars.

These limitations do not apply to liability that applicable law does not permit the parties to limit.

39. Governing Law and Dispute Resolution

39.1 Terms & Conditions Control

The governing-law, informal-resolution, arbitration, class-action waiver, jury-trial waiver, and forum provisions in the Good Shit Only Terms & Conditions apply to this Seller Agreement.

39.2 Virginia Law

Subject to mandatory applicable law and the Federal Arbitration Act where applicable, this Agreement is governed by the laws of the Commonwealth of Virginia.

39.3 Informal Notice

Before initiating arbitration or litigation, a seller must submit a good-faith dispute notice through the Help Center using the subject:

Seller Legal Dispute Notice

The notice should include:

Seller’s legal name and account email;
Relevant transaction or account information;
A description of the issue;
The requested resolution;
Supporting documentation.

39.4 Seller-Buyer Disputes

GSO may assist with a dispute between a seller and buyer but is not required to adjudicate every private contractual dispute.

Marketplace intervention does not make GSO the seller or guarantor of the transaction.

40. Changes to This Agreement

40.1 Prospective Updates

GSO may update this Agreement to reflect changes in law, marketplace operations, payment or payout providers, policies, seller tools, membership plans, safety practices, taxes, or business requirements.

40.2 Notice

The updated Agreement will display a revised “Last Updated” date. Material changes may also be communicated by email, account notice, dashboard message, or another reasonable method where required.

40.3 Existing Transactions

Unless legally required otherwise, material changes generally apply prospectively. A transaction completed before a change remains subject to the terms applicable when it occurred.

40.4 Continued Use

Continued use of seller features after an updated Agreement becomes effective constitutes acceptance where permitted by law.

If you do not accept an update, you must stop creating new listings and transactions and may close your seller account after resolving outstanding obligations.

41. Support and Notices

Seller questions, verification responses, account issues, listing concerns, payout inquiries, and policy matters should be submitted through the Good Shit Only Help Center or support-ticket system.

Appropriate ticket subjects may include:

Seller Account Support
Seller Verification
Listing Review
Order or Buyer Dispute
PayPal Payout Support
Product Safety or Recall
Intellectual Property Report
Seller Legal Dispute Notice

Good Shit Only™ is operated by:

CrownThrive LLC
Virginia, United States

Additional mailing, legal, privacy, and intellectual-property contact information will be published in the Trust Center Legal Notices and Policy Index.

42. General Provisions

42.1 Entire Seller Agreement

This Seller Agreement, the Terms & Conditions, incorporated Trust Center policies, applicable plan terms, fee disclosures, and transaction-specific terms constitute the agreement governing your seller participation.

42.2 Order of Precedence

If applicable provisions conflict, the following order generally applies:

Mandatory applicable law;
Transaction-specific terms accepted for the applicable activity;
A specific Trust Center policy governing the issue;
This Seller Agreement;
The general Terms & Conditions;
General informational guidance.

42.3 Severability

If any provision is invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect.

42.4 No Waiver

Failure to enforce a provision does not waive that provision or the right to enforce it later.

42.5 Assignment

You may not assign this Agreement or transfer your seller account without prior written approval.

CrownThrive may assign this Agreement in connection with a merger, acquisition, financing, restructuring, affiliate transfer, sale of assets, or other lawful business transaction.

42.6 Force Majeure

GSO is not responsible for delay or failure caused by circumstances beyond reasonable control, including natural disasters, severe weather, fire, flood, war, terrorism, civil unrest, labor disruption, utility failure, internet outage, cyberattack, carrier interruption, payment-network disruption, government action, legal restriction, epidemic, pandemic, or third-party service failure.

42.7 Headings

Headings are provided for convenience and do not limit interpretation.

42.8 No Third-Party Beneficiaries

Except for persons expressly protected by indemnification, release, disclaimer, or liability provisions, this Agreement does not create rights for third-party beneficiaries.

42.9 Survival

Provisions concerning payments, payouts, refunds, chargebacks, taxes, intellectual property, licenses, privacy, confidentiality, records, indemnification, dispute resolution, disclaimers, liability, and continuing obligations survive suspension, termination, and account closure.

42.10 Electronic Records

You consent to electronic contracts, notices, invoices, transaction records, tax communications, verification requests, policy updates, and other seller communications.

42.11 Acknowledgment

BY OPENING OR USING A SELLER ACCOUNT, PURCHASING A SELLER MEMBERSHIP, PUBLISHING A LISTING, ACCEPTING AN ORDER, RECEIVING SELLER PROCEEDS, REQUESTING A PAYOUT, OR OTHERWISE USING SELLER FEATURES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS SELLER AGREEMENT AND ALL APPLICABLE INCORPORATED POLICIES.

Seller Agreement

Table of Contents