Terms & Conditions

Effective Date: July 30, 2026

Last Updated: July 30, 2026

These Terms & Conditions constitute a legally binding agreement between you and CrownThrive LLC, a Virginia limited liability company doing business through Good Shit Only™ (“Good Shit Only,” “GSO,” “CrownThrive,” “we,” “us,” or “our”). These Terms govern your access to and use of goodshitonly.com, related webpages, seller and buyer dashboards, marketplace services, membership plans, affiliate features, payment and payout services, communications, content, applications, tools, and any other products or services that link to these Terms collectively referred to as the “Platform.”

Please read these Terms carefully. By visiting the Platform, creating an account, submitting a listing, making a purchase, enrolling in a membership, joining the affiliate program, requesting or receiving a payout, clicking a button or checkbox indicating acceptance, or otherwise accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and all policies incorporated into them by reference.

If you do not agree to these Terms, do not access or use the Platform.

IMPORTANT NOTICE: These Terms contain provisions governing dispute resolution, including an agreement to individual arbitration, a class-action waiver, limitations of liability, and other provisions that affect your legal rights. Please review Sections 30 and 31 carefully.

Acceptance of Terms
About Good Shit Only™
Eligibility
Accounts and Security
Marketplace Role
Buyer Terms
Seller Terms
Listings and Products
Digital Products
Services and Appointments
Membership Plans
Affiliate Program
Payments, Fees, and Commissions
PayPal Payouts
Taxes and Reporting
Shipping and Delivery
Refunds, Returns, and Chargebacks
Good Shit Only Intellectual Property
Copyright, Trademark, and DMCA
User Content
Acceptable Use
Prohibited and Restricted Items
Fraud Prevention and Legal Compliance
Privacy and Cookies
Third-Party Services
Suspension and Termination
Disclaimers
Limitation of Liability
Indemnification and Release
Governing Law and Informal Resolution
Arbitration and Class-Action Waiver
Changes to These Terms
Notices and Contact Information
Incorporated Policies and General Provisions

1. Acceptance of Terms

1.1 Binding Agreement

These Terms form a binding electronic contract between you and CrownThrive LLC. Your electronic acceptance has the same force and effect as a handwritten signature to the fullest extent permitted by applicable law.

1.2 Additional Policies

Certain activities may be governed by additional policies, rules, program requirements, disclosures, or agreements, including our Privacy Policy, Cookie Policy, Seller Agreement, Payments and Payouts Policy, Refund and Returns Policy, Shipping Policy, Digital Goods Policy, Services Policy, Membership Terms, Affiliate Program Terms, Intellectual Property and DMCA Policy, Prohibited and Restricted Items Policy, Trust and Safety standards, community rules, promotional terms, and Knowledge Base guidance.

Those materials are incorporated into these Terms by reference when they are published and applicable to your activity. If an applicable supplemental policy conflicts with these Terms, the more specific supplemental policy controls solely with respect to the subject matter it governs, unless otherwise stated.

1.3 Transaction-Specific Terms

A listing, order page, membership checkout, promotion, campaign, consultation booking, or other transaction may contain additional terms. By completing that transaction, you agree to the additional terms presented before purchase or enrollment.

1.4 Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any right or remedy that cannot lawfully be excluded, restricted, or modified. If applicable law grants you mandatory consumer rights, those rights remain in effect.

1.5 Electronic Communications

By using the Platform, you consent to receive agreements, notices, invoices, disclosures, transaction confirmations, policy updates, tax communications, account messages, and other records electronically. Electronic communications may be delivered by email, Platform notification, account dashboard, support ticket, or posting on the Platform.

You are responsible for maintaining a valid email address and reviewing communications associated with your account. You may retain electronic communications by printing or saving them.

2. About Good Shit Only™

2.1 Marketplace Operator

Good Shit Only™ is a multi-vendor marketplace operated by CrownThrive LLC. The Platform may allow independent sellers, creators, artists, makers, professionals, service providers, entrepreneurs, brands, and other businesses to list and sell physical products, digital products, services, licenses, memberships, experiences, and other permitted offerings.

2.2 CrownThrive Ecosystem

The Platform may interact with other CrownThrive brands, programs, products, educational resources, promotional channels, technologies, and partner services. Access to one CrownThrive service does not automatically include access to every other CrownThrive service unless expressly stated.

2.3 Platform Changes

We may add, modify, suspend, replace, limit, or discontinue any Platform feature, category, tool, benefit, integration, or service. We do not guarantee that every feature will remain available indefinitely or in every jurisdiction.

2.4 Marketplace Availability

We may limit access to the Platform based on geographic location, legal requirements, payment availability, risk, sanctions, product category, seller status, technical capacity, or other legitimate business considerations.

3. Eligibility

3.1 Age Requirement

You must be at least eighteen years old and have reached the legal age of majority in your jurisdiction to create an account, sell through the Platform, enroll in a paid membership, join the affiliate program, or enter into a binding transaction.

The Platform is not directed to children. A minor may not independently open an account, sell products, receive payouts, or accept these Terms.

3.2 Authority to Bind an Organization

If you use the Platform on behalf of a company, organization, partnership, nonprofit, government entity, or other legal entity, you represent and warrant that you have authority to bind that entity. In that case, “you” includes both you and the entity.

3.3 Lawful Use

You may use the Platform only if your use is lawful and does not violate sanctions, export restrictions, court orders, contractual restrictions, licensing requirements, professional rules, or other applicable laws.

3.4 Restricted Persons

You may not use the Platform if you are prohibited from receiving services under applicable law, are subject to applicable trade sanctions, have previously been permanently removed for fraud or serious misconduct, or are using the Platform on behalf of a prohibited person.

3.5 Accuracy of Representations

You represent that all eligibility, identity, business, tax, contact, and payment information you provide is complete, current, and accurate.

4. Accounts and Security

4.1 Account Registration

Some Platform activities require an account. You agree to provide accurate information and promptly update information that changes, including your legal name, business name, address, email, telephone number, tax information, payout information, and seller disclosures.

4.2 One Account Per Person or Business

Unless we approve otherwise, you may not create duplicate, misleading, or replacement accounts to avoid restrictions, fees, verification, suspension, negative balances, reviews, enforcement actions, or product limits.

4.3 Account Credentials

You are responsible for maintaining the confidentiality of your password and account credentials. You are responsible for activity conducted through your account unless applicable law provides otherwise.

You must notify us promptly through the Help Center if you suspect unauthorized access, identity theft, credential compromise, fraudulent activity, or unauthorized transactions.

4.4 Shared and Team Access

If a business permits employees, contractors, representatives, or team members to access an account, the account owner remains responsible for their conduct. You must ensure that each authorized user has appropriate permission and complies with these Terms.

4.5 Verification

We may require identity, age, business, tax, beneficial ownership, address, bank, PayPal, product-source, license, authorization, or other verification before permitting sales, purchases, withdrawals, payouts, listings, or continued access.

4.6 No Transfer of Accounts

Accounts and memberships may not be sold, assigned, leased, sublicensed, or transferred without our prior written approval.

5. Marketplace Role

5.1 Independent Marketplace

Except when CrownThrive LLC is expressly identified as the seller, GSO provides a marketplace through which independent sellers and buyers may transact. Third-party sellers, not GSO, are responsible for the products and services they offer.

5.2 Seller of Record

The applicable listing, order page, receipt, or transaction record identifies the seller responsible for an offering. GSO may also sell its own products or services. When GSO is expressly identified as the seller, the provisions applicable to third-party sellers apply only as context permits.

5.3 No General Agency, Partnership, or Employment

Except for the limited payment-collection appointment described in these Terms, no provision creates an employment, franchise, partnership, joint venture, fiduciary, agency, brokerage, or representative relationship between GSO and a third-party seller, buyer, affiliate, or service provider.

5.4 No Endorsement

The availability of a listing does not constitute an endorsement, certification, guarantee, sponsorship, or recommendation by GSO. Badges, categories, featured placements, verification indicators, reviews, or promotional placements do not eliminate the buyer’s responsibility to evaluate an offering.

5.5 Marketplace Enforcement

We may review, moderate, investigate, restrict, remove, reclassify, or decline any account, listing, transaction, review, message, promotion, or content. We are not obligated to monitor every activity or resolve every dispute.

5.6 No Guaranteed Results

We do not guarantee sales, traffic, impressions, rankings, revenue, customer demand, listing visibility, affiliate referrals, business growth, or any particular outcome.

6. Buyer Terms

6.1 Purchase Commitment

By placing an order, you make a binding commitment to purchase the selected item or service at the stated price, including disclosed taxes, shipping, fees, and other charges.

6.2 Accurate Information

Buyers must provide accurate billing, shipping, contact, sizing, customization, and delivery information. A buyer may be responsible for costs caused by inaccurate or incomplete information.

6.3 Product Review

Before purchasing, buyers should review the entire listing, seller information, price, product condition, dimensions, compatibility, processing time, shipping terms, return terms, license restrictions, service scope, and other disclosures.

6.4 Direct Seller Relationship

Unless GSO is the seller, the buyer enters into a transaction with the third-party seller. The seller is responsible for fulfilling the order, providing the described product or service, communicating material delays, and honoring applicable policies and laws.

6.5 Lawful Purchases

Buyers may not purchase products for unlawful use, prohibited export, fraudulent resale, sanctions evasion, money laundering, intellectual-property infringement, harassment, exploitation, or any other prohibited purpose.

6.6 Order Review and Cancellation

We or the seller may reject, cancel, limit, or require verification of an order because of suspected fraud, pricing error, inventory error, legal restriction, safety concern, duplicate order, payment failure, sanctions concern, account restriction, or other reasonable grounds.

6.7 Communications

Buyers must communicate respectfully and respond reasonably to legitimate seller or marketplace requests concerning fulfillment, delivery, returns, verification, disputes, or safety.

6.8 Buyer Misconduct

Prohibited buyer conduct includes false claims of non-delivery, abusive chargebacks, return fraud, substitution of returned products, harassment, extortion through reviews, threats, payment manipulation, fraudulent coupons, account duplication, and attempts to obtain goods or services without payment.

7. Seller Terms

7.1 Independent Seller Responsibilities

Each seller is independently responsible for its business, listings, products, services, licenses, permits, taxes, employees, contractors, customer service, fulfillment, warranties, disclosures, safety obligations, and legal compliance.

7.2 Seller Representations

By listing or selling through the Platform, each seller represents and warrants that:

The seller has legal authority to operate and sell the offering.
All seller information is accurate and current.
The seller owns the product or has valid authorization to sell, distribute, license, or provide it.
The listing does not infringe intellectual-property, privacy, publicity, contractual, or other rights.
The product or service is lawful, safe, accurately described, and fit for its stated purpose.
All material facts, risks, restrictions, fees, recurring obligations, and conditions are disclosed.
The seller will fulfill orders within the disclosed timeframe.
The seller will comply with applicable consumer-protection, advertising, labeling, product-safety, tax, privacy, and accessibility requirements.
The seller will honor applicable refunds, returns, warranties, cancellations, recalls, and legal remedies.
The seller will not manipulate reviews, traffic, affiliate attribution, search placement, pricing, or transactions.

7.3 Seller Verification

We may collect and verify a seller’s legal name, business name, taxpayer identification number, government identification, physical address, email address, telephone number, beneficial ownership information, payout details, PayPal information, licenses, certificates, product sourcing, invoices, authorization documents, and other information.

Sellers must provide requested information within the stated timeframe. We may restrict listings, suspend sales, delay payouts, or terminate accounts when information is missing, inaccurate, expired, unverifiable, misleading, or legally required.

7.4 High-Volume Sellers

Sellers who meet applicable legal thresholds for high-volume marketplace activity must provide all information and certifications required by law. GSO may disclose seller information to buyers or authorities when required, provide mechanisms for reporting suspicious activity, require annual recertification, and suspend future sales when a seller fails to comply.

7.5 Seller Information Display

We may display a seller’s business name, location, contact method, return address, verification status, product source, or other legally required information. Where applicable law permits an exception for a home-based seller, the seller must request that exception and provide information sufficient for us to evaluate it.

7.6 Seller Customer Service

Sellers must respond to buyers and GSO within a reasonable period. Sellers must address order questions, fulfillment issues, returns, product safety, intellectual-property claims, suspicious activity, and disputes professionally.

7.7 Records

Sellers must maintain accurate records of listings, sourcing, inventory, orders, shipment, delivery, refunds, licenses, permissions, taxes, and customer communications for the period required by applicable law.

7.8 Product Safety and Recalls

Sellers must promptly notify GSO and affected buyers of known hazards, defects, recalls, regulatory actions, counterfeit concerns, contamination, or other material safety issues. Sellers are responsible for recall administration and associated costs unless otherwise required by law.

7.9 Insurance

We may require sellers in certain categories or sales volumes to maintain appropriate commercial, professional, product-liability, cyber, or other insurance and provide proof of coverage.

7.10 Off-Platform Transactions

Sellers may not use the Platform to solicit buyers for the purpose of avoiding marketplace fees, protections, records, or payment requirements. We may treat fee avoidance or transaction circumvention as a material violation.

8. Listings and Products

8.1 Listing Accuracy

Listings must be truthful, complete, current, and not misleading. Sellers must accurately describe the product or service, condition, material, quantity, dimensions, color, compatibility, origin, processing time, delivery method, license, warranty, limitations, total price, and other material information.

8.2 Images and Media

Listing images, video, audio, samples, mockups, and demonstrations must accurately represent the offering. Sellers must have all necessary rights to use submitted media.

8.3 Pricing

Sellers are responsible for setting lawful prices. Sellers may not engage in deceptive pricing, undisclosed fees, bait-and-switch conduct, prohibited price fixing, unlawful discrimination, exploitative emergency pricing, or other unlawful pricing practices.

8.4 Inventory

Sellers must maintain reasonably accurate inventory and availability. If an item becomes unavailable, the seller must promptly update the listing and address affected orders.

8.5 Product Limits

A membership’s product limit governs the maximum number of active or otherwise counted products permitted under that plan, as determined by the Platform’s technical configuration. Drafts, variants, duplicate listings, archived listings, or other product records may count toward limits if stated in the seller dashboard or applicable plan terms.

8.6 Variations and Customization

Sellers must clearly disclose customization requirements, buyer approval procedures, production time, revision limits, non-returnability, and any additional charges for personalized products.

8.7 Product Classification

We may reclassify, recategorize, suppress, or remove a listing that is inaccurate, misleading, duplicative, improperly categorized, unsafe, unlawful, or inconsistent with Platform standards.

8.8 Availability and Errors

We may correct typographical, pricing, technical, category, inventory, or display errors. An obvious error does not obligate GSO or a seller to complete a transaction at an incorrect price where cancellation is permitted by law.

9. Digital Products

9.1 Digital Delivery

Digital products may include downloads, ebooks, music, audio, video, artwork, templates, software, licenses, courses, files, memberships, access credentials, or other electronically delivered content.

9.2 License Rather Than Ownership

Unless a listing expressly transfers ownership or states otherwise, purchase of a digital product grants the buyer a limited, nonexclusive, nontransferable, revocable license for the uses expressly described in the listing. Copyright and other intellectual-property rights remain with the seller or applicable rights holder.

9.3 Prohibited Digital Uses

A buyer may not reproduce, distribute, resell, sublicense, upload, share, publish, train an artificial-intelligence system on, modify, remove attribution from, circumvent protection for, or commercially exploit a digital product except as expressly authorized by the applicable license or law.

9.4 Technical Requirements

Buyers are responsible for reviewing file formats, software requirements, compatibility, storage, internet access, device limitations, and license restrictions before purchase.

9.5 Digital Refunds

Except where required by law or where a digital product is defective, materially misdescribed, inaccessible because of seller fault, or otherwise eligible under an applicable policy, digital products may be non-refundable after delivery, access, download, streaming, activation, or license issuance.

9.6 Digital Security

Digital products may not contain malware, spyware, ransomware, hidden mining software, destructive code, credential theft tools, unauthorized tracking, or functionality that compromises a user’s device, data, privacy, or security.

10. Services and Appointments

10.1 Independent Service Providers

Service providers using the Platform are independent businesses. Unless GSO expressly provides the service, GSO is not the employer, supervisor, licensing authority, insurer, or guarantor of a service provider.

10.2 Service Descriptions

Providers must clearly describe the service scope, deliverables, location, timing, qualifications, dependencies, exclusions, cancellation terms, revision limits, travel fees, deposits, and other material conditions.

10.3 Professional Licensing

A provider offering regulated or licensed services must maintain all required licenses, credentials, registrations, insurance, permits, and professional standards. GSO does not independently verify every professional representation unless expressly stated.

10.4 No Professional Advice From GSO

Marketplace content and general CrownThrive business assistance are not substitutes for legal, medical, tax, accounting, investment, mental-health, engineering, or other licensed professional advice.

10.5 Appointment Conduct

Buyers and providers must attend scheduled appointments, communicate delays, maintain safe and lawful conditions, and comply with disclosed cancellation or rescheduling terms.

10.6 Service Disputes

GSO may assist with a service dispute but does not guarantee a particular resolution. Evidence may include messages, contracts, files, delivery records, appointment records, photographs, timestamps, and other relevant documentation.

11. Membership Plans

11.1 Available Plans

GSO may offer free and paid seller membership plans. Current plan pricing, duration, product limits, features, and checkout terms are displayed on the Platform and may be updated for future purchases.

11.2 Creator Membership

The Creator plan is a free membership that currently includes up to twenty-five products, lifetime membership access, Help Center access, Knowledge Base access, sales statistics, and a vendor dashboard.

“Lifetime Membership” means access for the operational lifetime of the applicable Platform and the continued existence and good standing of the member’s account. It does not guarantee that GSO, a particular feature, or the membership program will operate for the member’s natural life or for any minimum period.

11.3 Creator Pro Membership

The Creator Pro plan is currently offered for $39 for a one-year membership and includes up to 250 products, the applicable Creator features, community support, faster response times, and priority support.

11.4 Business Membership

The Business plan is currently offered for $999 for a one-year membership and includes unlimited products, the applicable Creator Pro features, priority business support, the highest-priority ticket queue, dedicated business consultations, CrownThrive Perks, and eligible CrownThrive Partner Discounts.

11.5 Dedicated Business Consultations

Business membership includes up to twenty-four hours of dedicated business consultations during each one-year membership term, generally allocated at up to two hours per month. Consultations:

Require advance appointment and are subject to availability.
Must remain within CrownThrive’s available knowledge, capabilities, and service scope.
Do not include legal, tax, medical, accounting, investment, or other regulated professional services.
Have no cash value and may not be resold or transferred.
Do not roll over after the applicable membership term unless CrownThrive expressly agrees in writing.
May be counted as used when a member fails to attend or cancels without reasonable notice.

11.6 CrownThrive Perks

Business members may receive up to $500 in stated annual CrownThrive ecosystem benefits during the applicable membership year. Eligible benefits may include selected resources, educational materials, promotional opportunities, digital assets, events, consultations, credits, or other offers identified by CrownThrive.

Perks are subject to eligibility, availability, stated redemption terms, expiration, category restrictions, and program capacity. Perks are promotional, nontransferable, not redeemable for cash, and may not be combined with other offers unless expressly permitted.

11.7 CrownThrive Partner Discounts

Business members may receive twenty-five percent off eligible CrownThrive products and services during the membership term. Discounts apply only to offerings expressly identified as eligible and may exclude third-party costs, licenses, advertising spend, payment fees, taxes, custom development, subcontracted services, regulated services, already discounted products, limited releases, and other excluded categories.

Partner discounts are not retroactive, have no cash value, and may not be transferred, resold, stacked, or combined with another discount unless expressly authorized.

11.8 Support Levels

Priority designations affect queue placement and response objectives but do not guarantee immediate resolution, twenty-four-hour availability, a particular outcome, or completion within a fixed period. Response times may vary based on complexity, volume, emergencies, staffing, legal review, third-party dependencies, and technical conditions.

11.9 Membership Start and Expiration

A paid membership begins when payment is successfully completed or on another date expressly stated at checkout. A one-year membership expires at the end of its stated term unless renewed.

11.10 Automatic Renewal

A paid membership will not automatically renew unless the checkout experience clearly and conspicuously states that the membership will renew automatically, identifies the renewal price and term, provides the cancellation method, and obtains any affirmative consent required by law.

Where automatic renewal is offered, GSO will provide required acknowledgments, notices, cancellation options, and material-change disclosures. Cancellation ends future renewal and does not automatically create a right to a refund for the current term unless required by law or an applicable policy.

11.11 Plan Changes

A seller may upgrade according to the options presented through the Platform. Downgrades may take effect at the end of a paid term and may require reducing active products to the new plan limit.

11.12 No Guaranteed Return

Membership fees purchase access to the stated plan and benefits. They do not guarantee sales, profits, leads, rankings, traffic, funding, partnerships, contracts, or business outcomes.

12. Affiliate Program

12.1 Program Participation

Approved affiliates may receive tracking links or other promotional tools and may earn commissions from qualifying purchases attributed to their approved promotional activity.

12.2 Creator-Funded Commissions

The GSO affiliate program may operate on a seller-funded basis. Participating sellers choose which eligible products participate and the commission amount or percentage available for those products, subject to Platform requirements.

12.3 Qualifying Transactions

An affiliate commission is earned only when a transaction is validly tracked, successfully paid, not fraudulent, not canceled, and not returned, refunded, reversed, charged back, or otherwise disqualified.

12.4 Attribution

Attribution may depend on cookies, referral codes, links, session information, account data, technical tracking, or other methods. Tracking may be affected by privacy settings, browser configuration, device changes, blocked cookies, incorrect links, or other technical factors. GSO does not guarantee attribution of every referral.

12.5 Reversals

Affiliate commissions may be reversed or deducted from future earnings when an order is refunded, canceled, disputed, reversed, charged back, fraudulent, self-referred, duplicated, manipulated, or otherwise ineligible.

12.6 Affiliate Conduct

Affiliates may not:

Make false, misleading, unsubstantiated, or deceptive claims.
Impersonate GSO, CrownThrive, a seller, or another person.
Use spam, malware, forced redirects, cookie stuffing, unauthorized browser extensions, or deceptive traffic.
Bid on restricted trademarks or domain names when prohibited by program rules.
Make purchases through their own links unless expressly authorized.
Offer unauthorized rebates, incentives, or representations.
Promote prohibited products or target unlawful audiences.
Fail to make legally required affiliate, sponsorship, or material-connection disclosures.

12.7 Affiliate Payouts

Affiliate payouts may be made through PayPal or another supported method after applicable validation periods, minimum thresholds, identity verification, tax collection, and reversal periods. Affiliates are responsible for accurate payout information and applicable taxes.

12.8 Program Changes

We may approve, decline, suspend, modify, or terminate affiliate participation and may change future commission opportunities. Earned and approved commissions remain subject to valid deductions, reversals, legal holds, and program terms.

13. Payments, Fees, and Commissions

13.1 Payment Authorization

By submitting a payment method, you authorize GSO and its payment service providers to charge the total amount displayed at checkout, including product price, membership fees, taxes, shipping, service charges, marketplace fees, and other disclosed amounts.

13.2 Third-Party Payment Processing

Payments may be processed through independent payment providers. Your use of those services may be governed by the provider’s separate terms, privacy policy, acceptable-use requirements, verification procedures, and dispute rules.

13.3 Limited Payment Collection Appointment

Each seller appoints CrownThrive LLC and its payment providers as the seller’s limited payment-collection agent solely for the purpose of accepting buyer payments associated with Platform transactions and remitting net seller proceeds as provided in these Terms.

To the extent payment is successfully received and not later reversed, a buyer’s payment to GSO or its designated payment provider satisfies the buyer’s payment obligation to the seller for that amount. GSO is responsible for remitting eligible net proceeds according to the applicable payout terms, subject to deductions, holds, reversals, reserves, and legal restrictions.

13.4 Marketplace Fees

GSO may charge membership fees, listing fees, transaction commissions, advertising fees, promotional fees, service charges, consultation fees, processing-related charges, or other fees disclosed through the Platform.

Current seller fees or commission rates may be displayed in the seller dashboard, applicable plan, fee schedule, listing flow, transaction record, or supplemental policy.

13.5 Seller Authorization for Deductions

Sellers authorize GSO to deduct from seller proceeds any applicable:

Marketplace commissions and fees;
Membership charges;
Affiliate commissions;
Refunds and partial refunds;
Chargebacks, reversals, disputes, and payment-provider assessments;
Shipping adjustments;
Taxes collected or required to be withheld;
Promotional contributions;
Amounts resulting from errors, fraud, policy violations, or legal process;
Negative balances or other amounts owed to GSO.

13.6 Currency and Conversion

Unless otherwise stated, Platform prices are displayed in United States dollars. Currency conversion rates and fees may be determined by the payment provider, financial institution, card network, or PayPal.

13.7 Payment Failure

We may suspend or cancel an order, membership, listing, promotion, payout, or account when payment is declined, reversed, unauthorized, fraudulent, incomplete, or otherwise unsuccessful.

13.8 No Stored-Value or Banking Service

Unless expressly stated in a separate agreement, GSO does not provide a bank account, deposit account, stored-value account, investment account, interest-bearing account, credit service, or escrow service. Amounts shown in a dashboard are transaction records and do not constitute a bank deposit or guaranteed balance.

13.9 No Interest

To the fullest extent permitted by law, users are not entitled to interest or investment returns on pending seller proceeds, reserves, held amounts, credits, or unclaimed balances.

14. PayPal Payouts

14.1 Payout Method

Seller and affiliate payouts are currently made through PayPal unless GSO approves another method. Eligibility to receive a payout may require a valid PayPal account capable of receiving commercial payments in the seller’s jurisdiction.

14.2 PayPal Information

Users are solely responsible for providing and maintaining an accurate PayPal email address and account. GSO is not responsible for funds sent to an incorrect PayPal account because of inaccurate information supplied by the recipient.

14.3 PayPal Requirements

Recipients must comply with PayPal’s applicable user agreement, acceptable-use rules, verification requirements, account limitations, fees, tax requirements, and jurisdictional restrictions.

14.4 Payout Eligibility

A payout may be issued only after the transaction becomes eligible under the applicable payout schedule and after applicable processing, delivery, dispute, refund, fraud-review, chargeback, verification, and reserve periods.

14.5 Payout Schedule

The current payout schedule, minimum payout amount, processing window, and any category-specific delay may be published in the seller dashboard, Knowledge Base, Payments and Payouts Policy, or other applicable notice.

A stated processing period is an estimate and does not guarantee that PayPal or a financial institution will make funds available by a particular date.

14.6 Holds and Reserves

We may place a reasonable hold, rolling reserve, transaction reserve, account reserve, or payout delay when reasonably necessary to address:

New or unverified sellers;
High-risk categories or unusually large orders;
Fraud, identity, sanctions, or compliance concerns;
Expected refunds, returns, warranty claims, or chargebacks;
Unconfirmed shipment or delivery;
Sudden changes in sales volume, dispute rate, or account behavior;
Product-safety, intellectual-property, counterfeit, or legal concerns;
Negative balances or amounts potentially owed to GSO;
Requests from PayPal, payment providers, regulators, courts, law enforcement, or financial institutions.

14.7 Payout Suspension

We may delay, suspend, reject, or reverse a payout when the underlying transaction is disputed, refunded, unlawful, fraudulent, unfulfilled, materially misdescribed, subject to legal process, associated with a restricted account, or otherwise ineligible.

14.8 Failed or Unclaimed Payouts

If a PayPal payout fails, is rejected, remains unclaimed, or is returned, we may request updated information, retry the payout, retain the amount pending correction, deduct applicable provider costs, or handle the funds as required by applicable unclaimed-property law.

14.9 Negative Balances

If deductions exceed available seller proceeds, the seller has a negative balance and owes that amount to GSO. We may offset the negative balance against future proceeds, charge an authorized payment method where permitted, issue an invoice, suspend the account, or pursue lawful collection remedies.

14.10 Payout Records

Sellers must promptly review payout and transaction records and notify us of a suspected error within the period stated in the applicable policy or, if no period is stated, within thirty days after the record becomes available. This notification requirement does not waive rights that cannot lawfully be waived.

15. Taxes and Reporting

15.1 Seller Tax Responsibility

Except for taxes that GSO is legally required to collect, report, withhold, or remit, sellers are responsible for determining and satisfying their own income, franchise, business-license, sales, use, value-added, goods-and-services, excise, payroll, personal-property, and other tax obligations.

15.2 Marketplace-Facilitator Taxes

Where applicable law treats GSO as a marketplace facilitator or otherwise requires GSO to collect and remit transaction taxes, GSO may calculate, collect, report, and remit those taxes. Sellers authorize GSO to take actions reasonably necessary to comply.

Tax treatment may vary by jurisdiction, product type, service type, delivery location, seller location, buyer location, transaction amount, and applicable exemption.

15.3 Seller Information

Sellers must provide accurate tax classification, taxpayer identification information, exemption documentation, business address, and other tax-related information when requested.

15.4 Tax Forms

GSO, PayPal, or another payment provider may issue tax forms or report transactions to tax authorities when required. A seller remains responsible for reporting all taxable income regardless of whether the seller receives a particular tax form.

15.5 Withholding

We may withhold amounts from payouts when required by law, when a seller fails to provide required tax information, or when instructed by a competent authority or payment provider.

15.6 Tax Estimates

Taxes displayed at checkout may be estimates subject to correction. Users should consult a qualified tax professional regarding their obligations.

16. Shipping and Delivery

16.1 Seller Fulfillment

Unless GSO expressly provides fulfillment, each seller is responsible for packaging, labeling, shipping, tracking, delivery, export documentation, customs information, insurance, and compliance with carrier and postal requirements.

16.2 Processing Times

Sellers must disclose realistic processing and delivery estimates and must promptly communicate material delays. Processing and delivery dates are estimates unless the listing expressly guarantees a date and applicable law permits that guarantee.

16.3 Tracking and Proof

We may require valid tracking, proof of shipment, delivery confirmation, signature confirmation, insurance, photographs, receipts, or other evidence, particularly for higher-value or disputed orders.

16.4 Risk of Loss

Risk of loss and title transfer are governed by the seller’s disclosed terms and applicable law. Unless otherwise required by law, a seller remains responsible for an order until delivery is completed as shown by reliable evidence.

16.5 Incorrect Addresses

Buyers are responsible for providing a complete and accurate delivery address. Sellers should obtain buyer approval before materially changing a delivery method or address.

16.6 Customs and Import Charges

Buyers may be responsible for customs duties, import taxes, brokerage fees, inspections, and local charges unless the listing states otherwise. Sellers must provide accurate customs descriptions and may not mislabel value or contents.

16.7 Lost, Damaged, or Delayed Shipments

The seller must reasonably assist with carrier claims and buyer communications. GSO is not a carrier and does not guarantee carrier performance.

16.8 Shipping Restrictions

Users may not ship products in violation of carrier rules, sanctions, export controls, hazardous-material requirements, age restrictions, or other applicable laws.

17. Refunds, Returns, and Chargebacks

17.1 Applicable Policy

Refunds, returns, exchanges, cancellations, and order adjustments are governed by the seller’s disclosed terms, GSO’s applicable policies, transaction-specific terms, and mandatory law.

17.2 Seller Obligations

Sellers must clearly disclose return eligibility, return windows, restocking fees, return shipping responsibility, non-returnable categories, cancellation terms, and warranty conditions.

17.3 Marketplace Intervention

GSO may review a dispute and, where appropriate, issue or require a full or partial refund, cancel a transaction, reverse seller proceeds, provide account credit, require return of an item, or take another reasonable action.

17.4 Refund Deductions

Sellers authorize GSO to deduct refunds, chargebacks, reversals, shipping adjustments, payment-provider fees, affiliate reversals, and associated costs from pending or future seller proceeds.

17.5 Return Condition

A buyer returning an item must use reasonable care, follow return instructions, and return the correct item in the required condition. Return fraud, substitution, intentional damage, or false claims may result in denial of relief and account enforcement.

17.6 Custom and Personalized Products

Custom, personalized, made-to-order, perishable, hygienic, intimate, opened, consumed, or time-sensitive products may be non-returnable where disclosed and lawful, except when defective, materially misdescribed, unsafe, unauthorized, or otherwise subject to mandatory rights.

17.7 Chargebacks

Before initiating a chargeback, buyers should attempt to resolve eligible issues through the seller and GSO dispute process. An abusive, knowingly false, duplicate, or fraudulent chargeback is prohibited.

We may provide transaction records, messages, delivery evidence, account information, policies, and other relevant documentation to payment providers in response to a chargeback.

17.8 Refund Timing

Approved refunds may require processing time and may be returned to the original payment method. Financial institutions and payment providers control final posting times.

17.9 Statutory Rights

Nothing in this section limits a refund, cancellation, warranty, or remedy that applicable law requires.

18. Good Shit Only Intellectual Property

18.1 Platform Ownership

The Platform, including its software, design, architecture, databases, text, graphics, logos, trade dress, trademarks, service marks, icons, interfaces, features, compilations, documentation, and original content, is owned by or licensed to CrownThrive LLC and is protected by applicable intellectual-property laws.

18.2 Good Shit Only and CrownThrive Marks

Good Shit Only™, GSO, CrownThrive, Together, We Thrive!, associated logos, and related names, slogans, marks, and brand elements may not be used without prior written authorization except for accurate, permitted references.

18.3 Limited Platform License

Subject to compliance with these Terms, GSO grants you a limited, personal, revocable, nonexclusive, nontransferable license to access and use the Platform for its intended purpose.

18.4 Restrictions

You may not:

Copy, reproduce, distribute, sell, sublicense, or commercially exploit the Platform;
Reverse engineer, decompile, disassemble, scrape, crawl, or extract Platform software or data except as law expressly permits;
Bypass security, access controls, rate limits, or technical protections;
Create a competing database or service using Platform content;
Use GSO branding in a way that implies unauthorized affiliation or endorsement;
Remove copyright, trademark, attribution, or proprietary notices.

18.5 Feedback

If you voluntarily submit suggestions, ideas, feature requests, or feedback, you grant CrownThrive a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use and incorporate that feedback without compensation or obligation.

19. Copyright, Trademark, and DMCA

19.1 Respect for Rights

Users may not list, upload, sell, distribute, reproduce, display, perform, license, or otherwise use content that infringes copyright, trademark, patent, trade-secret, publicity, privacy, design, or other proprietary rights.

19.2 Reporting Infringement

A rights holder or authorized representative may report suspected infringement through the GSO Help Center or the reporting method identified in our Intellectual Property and DMCA Policy.

19.3 Copyright Notice Requirements

A copyright infringement notice should include:

Identification of the copyrighted work claimed to have been infringed;
Identification and location of the allegedly infringing material;
The complaining party’s name, address, telephone number, and email address;
A statement of good-faith belief that the disputed use is not authorized by the owner, agent, or law;
A statement, made under penalty of perjury, that the notice is accurate and that the complaining party is authorized to act;
A physical or electronic signature of the rights holder or authorized representative.

19.4 Removal and Counter-Notice

We may remove or disable access to reported material and notify the affected user. An eligible user may submit a counter-notice containing the information required by applicable law. We may restore material where legally appropriate.

19.5 Repeat Infringers

We may suspend or terminate accounts of repeat or serious infringers and may consider valid notices, counter-notices, court orders, admissions, prior history, and other reliable evidence.

19.6 Trademark and Counterfeit Reports

Trademark owners may report unauthorized use, consumer confusion, passing off, counterfeit goods, or false affiliation. We may request registration records, authorization documents, test purchases, photographs, invoices, or other evidence.

19.7 Misrepresentation

A person who knowingly submits a materially false infringement notice or counter-notice may be responsible for resulting damages, costs, and attorneys’ fees as provided by law.

20. User Content

20.1 Ownership

You retain ownership of content you submit to the Platform, subject to the rights and licenses granted in these Terms.

20.2 Platform License

By submitting content, you grant CrownThrive LLC a worldwide, nonexclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, format, adapt for technical purposes, display, distribute, communicate, promote, and otherwise use the content as reasonably necessary to operate, market, secure, improve, and provide the Platform and related CrownThrive services.

This license includes the right to display listing images and descriptions in search results, social media, advertisements, emails, marketplace collections, promotional campaigns, affiliate materials, previews, and other marketing channels.

20.3 Your Responsibility

You represent that you own or control all rights necessary to submit the content and grant the license above. You are responsible for royalties, permissions, releases, model consents, music licenses, stock-asset licenses, and other obligations associated with your content.

20.4 Personal Information in Content

Do not publish sensitive personal information unless necessary, lawful, and authorized. You are responsible for obtaining consent before posting another person’s image, voice, contact information, private communications, or other personal information.

20.5 Content Moderation

We may remove, limit, label, demote, retain, or disclose content where reasonably necessary to enforce policies, comply with law, investigate misconduct, protect users, preserve evidence, or operate the Platform.

20.6 Reviews and Ratings

Reviews must reflect genuine experiences and may not contain knowingly false claims, harassment, threats, irrelevant content, undisclosed paid endorsements, confidential information, or attempts to extort compensation.

Sellers may not condition refunds, services, or benefits on the removal of an honest review. Buyers may not threaten negative reviews to obtain something they are not entitled to receive.

21. Acceptable Use

You may not use the Platform to:

Violate any law, regulation, court order, sanctions rule, licensing requirement, or third-party right;
Commit fraud, money laundering, identity theft, tax evasion, payment abuse, or deceptive conduct;
Harass, threaten, stalk, exploit, discriminate against, or impersonate another person;
Publish unlawful hate content, incitement, credible threats, or targeted abuse;
Transmit malware, spyware, ransomware, destructive code, or unauthorized tracking;
Interfere with Platform security, availability, performance, accounts, or networks;
Scrape, harvest, sell, or misuse user data;
Send spam, unsolicited commercial messages, chain letters, or deceptive promotions;
Manipulate search, reviews, clicks, sales, commissions, referrals, rankings, or engagement;
Create fake orders, sham transactions, or artificial sales history;
Circumvent product limits, fees, payout holds, enforcement, verification, or account restrictions;
Use automated systems without written authorization;
Collect payments or personal information through deceptive or unauthorized methods;
Use Platform content to train, develop, benchmark, or populate an artificial-intelligence system without authorization;
Encourage, assist, or facilitate another person’s violation.

22. Prohibited and Restricted Items

22.1 General Rule

Sellers may list only lawful products and services permitted by GSO. A product may be prohibited even if it is legal in a particular jurisdiction.

22.2 Prohibited Categories

Unless GSO expressly authorizes a category in writing, prohibited offerings include:

Illegal goods, services, or instructions;
Stolen property or products of uncertain lawful ownership;
Counterfeit, pirated, bootleg, or infringing goods;
Firearms, ammunition, explosives, destructive devices, and prohibited weapons;
Illegal drugs, controlled substances, drug paraphernalia, and unlawful intoxicants;
Prescription-only products sold without lawful authorization;
Unsafe, recalled, adulterated, contaminated, or deceptively labeled products;
Human remains, bodily materials, protected cultural property, or unlawfully sourced artifacts;
Wildlife, plants, minerals, or environmental goods sold contrary to law;
Fraudulent documents, credentials, financial instruments, accounts, or identity materials;
Malware, spyware, credential theft, hacking services, or unauthorized surveillance tools;
Sexual exploitation, nonconsensual intimate content, or any sexual content involving minors;
Services involving violence, coercion, trafficking, exploitation, or unlawful discrimination;
Products promoting terrorism or unlawful violent extremist activity;
Gambling services or products where prohibited;
Any product prohibited by PayPal, a payment provider, carrier, insurer, regulator, or applicable Platform policy.

22.3 Restricted Categories

Certain products may require age verification, licensing, geographic limits, special labeling, documentation, insurance, approved payment processing, or prior written authorization.

22.4 Removal Without Compensation

We may remove prohibited or restricted items without advance notice. Removal does not entitle a seller to reimbursement for fees already earned by GSO unless required by law.

22.5 Seller Duty to Investigate

Sellers are responsible for determining whether an item may lawfully be advertised, sold, shipped, imported, exported, delivered, or used in each relevant jurisdiction.

23. Fraud Prevention and Legal Compliance

23.1 Risk Review

We may use automated systems, manual review, third-party databases, identity-verification providers, payment information, device information, transaction history, public records, and other lawful information to detect fraud, abuse, sanctions risk, counterfeits, unsafe products, and policy violations.

23.2 Additional Information

We may require invoices, supplier information, proof of ownership, delivery records, photographs, business licenses, tax records, government identification, beneficial ownership details, product certifications, authorization letters, or explanations of transaction activity.

23.3 Suspicious Activity

Users must promptly report suspicious listings, counterfeit goods, stolen products, unsafe items, fraudulent messages, payment requests, identity misuse, or other suspicious marketplace activity through the available reporting mechanism.

23.4 Cooperation

Users agree to reasonably cooperate with lawful investigations, audits, payment disputes, safety reviews, tax inquiries, intellectual-property complaints, and regulatory requirements.

23.5 Disclosure to Authorities

We may preserve or disclose information when we reasonably believe disclosure is required by law, legal process, court order, regulator request, law-enforcement request, tax obligation, payment-provider requirement, sanctions compliance, or protection of rights and safety.

23.6 Export and Sanctions Compliance

Users may not transact with sanctioned persons, prohibited territories, restricted entities, or prohibited end users, or export controlled products, software, technology, or services contrary to applicable law.

23.7 No Evasion

Users may not structure transactions, split payments, create accounts, misdescribe products, use intermediaries, or conceal information to avoid verification, reporting, tax, sanctions, product, or payment requirements.

24. Privacy and Cookies

24.1 Privacy Policy

Our Privacy Policy explains how CrownThrive LLC collects, uses, shares, retains, and protects personal information and describes applicable privacy choices and rights.

24.2 Cookies and Similar Technologies

Our Cookie Policy explains the use of cookies, pixels, local storage, analytics, session tools, fraud-prevention technologies, affiliate tracking, and similar technologies.

24.3 Seller Use of Buyer Data

A seller may use buyer information only as necessary to complete the transaction, provide customer service, comply with law, prevent fraud, and perform other uses expressly authorized by the buyer or GSO.

Sellers may not sell buyer data, add buyers to unrelated marketing lists without legally sufficient consent, use buyer information for harassment, conduct unauthorized background checks, or retain sensitive data longer than necessary.

24.4 Security

Users must implement reasonable safeguards appropriate to the personal information they access. Sellers must promptly notify GSO of suspected unauthorized access, disclosure, loss, or misuse involving Platform data.

24.5 Payment Information

Payment providers may independently collect and process financial, identity, and transaction information under their own terms and privacy notices.

24.6 Legal Rights

Privacy rights vary by jurisdiction and are subject to applicable exemptions, verification, and legal limitations. Privacy requests should be submitted using the method identified in our Privacy Policy.

25. Third-Party Services

25.1 Independent Providers

The Platform may rely on or link to payment processors, PayPal, hosting providers, shipping carriers, analytics providers, identity-verification services, tax services, social networks, advertising platforms, embedded content, software integrations, and other third parties.

25.2 Separate Terms

Third-party services are governed by their own terms, privacy policies, fees, eligibility requirements, and operating rules. GSO does not control those terms.

25.3 Availability

We are not responsible for a third party’s outage, delay, account limitation, data loss, fee, exchange rate, security incident, denial of service, policy change, error, or discontinuation, except to the extent liability cannot lawfully be excluded.

25.4 External Links

Links to external sites do not constitute endorsement. Users should review the external provider’s terms, security, privacy, and suitability before using it.

25.5 PayPal

PayPal is an independent payment service provider. PayPal may verify users, limit accounts, delay transfers, reject transactions, deduct fees, or require additional information under its own agreements. GSO does not control PayPal’s independent decisions.

26. Suspension and Termination

26.1 User Termination

You may stop using the Platform and may request account closure, subject to outstanding transactions, disputes, legal retention, payout reconciliation, negative balances, and other continuing obligations.

26.2 GSO Enforcement

We may warn, investigate, limit, suspend, deactivate, or terminate an account or specific feature when we reasonably believe:

These Terms or an incorporated policy has been violated;
Information is false, misleading, incomplete, or unverifiable;
The account creates fraud, safety, legal, payment, reputational, or security risk;
A user has abused buyers, sellers, staff, affiliates, or support systems;
A product is prohibited, unsafe, counterfeit, infringing, stolen, or unlawful;
A payment, payout, refund, chargeback, or tax obligation remains unresolved;
A payment provider, regulator, court, or authority requires restriction;
Continued access could harm GSO, CrownThrive, another user, or the public.

26.3 Immediate Action

We may act without advance notice when immediate action is reasonably necessary to prevent fraud, harm, evidence destruction, unlawful transactions, security compromise, sanctions violations, or continued serious misconduct.

26.4 Effect on Listings and Orders

Suspension or termination may result in removal of listings, cancellation of orders, loss of access, payout holds, benefit forfeiture, and restrictions on creating another account.

26.5 Paid Memberships

Termination for a material violation does not automatically entitle a member to a refund. If we discontinue a paid membership for reasons unrelated to user misconduct, we may provide a prorated refund, replacement benefit, credit, or other remedy as required by law or determined reasonable under the circumstances.

26.6 Continuing Obligations

Termination does not eliminate obligations concerning completed transactions, refunds, chargebacks, negative balances, taxes, confidentiality, intellectual property, indemnification, dispute resolution, liability limitations, record retention, or other provisions intended to survive.

27. Disclaimers

27.1 Platform Provided As Available

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

27.2 Disclaimed Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, CROWNTHRIVE LLC DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AVAILABILITY, SECURITY, AND COURSE OF DEALING.

27.3 Third-Party Products and Services

EXCEPT WHEN GSO IS EXPRESSLY IDENTIFIED AS THE SELLER, GSO DOES NOT MANUFACTURE, OWN, INSPECT, STORE, SHIP, INSTALL, PERFORM, OR CONTROL THIRD-PARTY PRODUCTS OR SERVICES AND DOES NOT GUARANTEE THEIR QUALITY, SAFETY, LEGALITY, AUTHENTICITY, CONDITION, ACCURACY, DELIVERY, OR SUITABILITY.

27.4 User Identity

Verification reduces certain risks but does not guarantee a user’s identity, honesty, qualifications, solvency, intentions, or future conduct.

27.5 Content Accuracy

Marketplace content may contain errors, omissions, outdated information, opinions, or third-party statements. Users must exercise independent judgment.

27.6 Availability and Security

We do not warrant uninterrupted operation, error-free functionality, permanent storage, compatibility with every device, complete security, or prevention of every unauthorized act.

27.7 Business Results

We do not guarantee income, sales, profitability, visibility, customer acquisition, funding, conversion rates, search position, affiliate performance, or other commercial results.

27.8 Mandatory Warranties

The exclusions above do not apply to warranties or rights that cannot lawfully be disclaimed.

28. Limitation of Liability

28.1 Excluded Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, CROWNTHRIVE LLC, ITS AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS; LOST REVENUE; LOST DATA; LOSS OF GOODWILL; BUSINESS INTERRUPTION; REPLACEMENT COSTS; OR LOSS OF OPPORTUNITY ARISING FROM OR RELATING TO THE PLATFORM.

28.2 Marketplace Disputes

TO THE FULLEST EXTENT PERMITTED BY LAW, GSO IS NOT LIABLE FOR THE ACTS, OMISSIONS, PRODUCTS, SERVICES, REPRESENTATIONS, INJURIES, DISPUTES, CONTRACTS, OR CONDUCT OF THIRD-PARTY BUYERS, SELLERS, AFFILIATES, SERVICE PROVIDERS, CARRIERS, OR PAYMENT PROVIDERS.

28.3 Liability Cap

TO THE FULLEST EXTENT PERMITTED BY LAW, CROWNTHRIVE LLC’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE PLATFORM OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

The total fees paid directly to GSO by the claimant during the twelve months immediately preceding the event giving rise to the claim; or
One hundred United States dollars.

28.4 Exceptions

The limitations in this section do not apply to liability that cannot lawfully be limited, which may include liability for intentional misconduct, fraud, gross negligence, personal injury caused by legally actionable conduct, or statutory rights that applicable law makes non-waivable.

28.5 Allocation of Risk

The disclaimers and limitations in these Terms are fundamental elements of the agreement between you and CrownThrive and apply even if a limited remedy fails of its essential purpose.

29. Indemnification and Release

29.1 Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless CrownThrive LLC, its affiliates, owners, officers, directors, employees, contractors, agents, licensors, and service providers from claims, demands, proceedings, losses, liabilities, damages, judgments, penalties, fines, costs, and reasonable attorneys’ fees arising from or relating to:

Your access to or use of the Platform;
Your account, listings, products, services, content, marketing, or communications;
Your breach of these Terms or an incorporated policy;
Your violation of law or third-party rights;
Personal injury, property damage, product liability, professional liability, recall, or safety issues associated with your offering;
Taxes, licenses, employment obligations, or business operations for which you are responsible;
Refunds, chargebacks, disputes, counterfeit claims, or intellectual-property claims associated with your activity;
Conduct by a person using your account or acting on your behalf.

29.2 Defense Control

We may assume control of the defense of an indemnified matter. You agree to cooperate and may not settle a claim in a manner that admits wrongdoing by, imposes obligations on, or restricts CrownThrive without our written approval.

29.3 User-to-User Release

To the fullest extent permitted by law, you release CrownThrive LLC from claims arising solely from a dispute between you and another buyer, seller, affiliate, service provider, carrier, or third party, except to the extent caused by CrownThrive’s own legally actionable conduct.

29.4 No Waiver of Mandatory Rights

This section does not waive claims or remedies that applicable law does not permit you to waive.

30. Governing Law and Informal Resolution

30.1 Governing Law

These Terms and disputes arising from them are governed by the laws of the Commonwealth of Virginia and applicable federal law, without regard to conflict-of-law principles, except where the law of your residence requires otherwise.

30.2 Informal Dispute Notice

Before filing arbitration or litigation, you and CrownThrive agree to make a good-faith effort to resolve the dispute informally.

A dispute notice must include:

The claimant’s full name and account email;
A description of the dispute and relevant transaction;
The relief requested;
Relevant supporting documents;
Contact information for responding.

Notices to GSO may be submitted through the Help Center with the subject line “Legal Dispute Notice.” The receiving party will have at least thirty days to evaluate and attempt to resolve the matter before arbitration is initiated, unless immediate relief is legally necessary.

30.3 Preservation of Deadlines

The informal-resolution requirement does not extend an applicable statute of limitations unless the parties agree or law provides otherwise.

30.4 Non-Arbitrable Venue

For a dispute that is not subject to arbitration, the parties consent to the exclusive jurisdiction of the state or federal courts with lawful jurisdiction over CrownThrive LLC’s principal place of business in Virginia, except where applicable law requires another forum.

31. Arbitration and Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHT TO GO TO COURT, HAVE A JURY TRIAL, OR PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION.

31.1 Agreement to Individual Arbitration

Except for the exceptions below, you and CrownThrive LLC agree that any dispute, claim, or controversy arising from or relating to these Terms, the Platform, a membership, a transaction, a payout, or the relationship between the parties will be resolved by final and binding arbitration on an individual basis.

31.2 Federal Arbitration Act

The arbitration agreement is governed by the Federal Arbitration Act to the extent applicable.

31.3 Arbitration Provider and Rules

Arbitration will be administered by the American Arbitration Association under the rules applicable to the dispute, including applicable consumer or commercial arbitration rules, as modified by these Terms. If that provider is unavailable, the parties will select another nationally recognized arbitration provider or ask a court of competent jurisdiction to appoint one.

31.4 Location and Format

Arbitration may occur by telephone, video conference, document submission, or in person, as permitted by applicable rules and law. Consumer arbitration will occur at a location reasonably convenient to the consumer unless the parties agree otherwise.

31.5 Arbitration Fees

Fees will be allocated under the applicable arbitration rules and law. GSO will not require a consumer to pay fees that would make arbitration prohibitively expensive compared with court, where applicable law requires otherwise.

31.6 Authority of Arbitrator

The arbitrator may award any individual relief available in court, including damages and injunctive or declaratory relief, but only to the extent necessary to resolve the individual claimant’s dispute. The arbitrator must apply these Terms and applicable law and issue a reasoned written decision when required.

31.7 Exceptions

The following may be brought in court:

An eligible individual claim filed in small-claims court;
A request for temporary or preliminary relief necessary to prevent imminent misuse of intellectual property, confidential information, security systems, or Platform access;
A claim that applicable law expressly prohibits from being arbitrated;
A governmental or regulatory enforcement action.

31.8 Class-Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND CROWNTHRIVE AGREE THAT EACH PARTY MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING.

Unless both parties agree in writing, an arbitrator may not combine claims of multiple persons or conduct a class, collective, consolidated, mass, or representative arbitration.

31.9 Jury-Trial Waiver

For any dispute properly resolved in court rather than arbitration, you and CrownThrive waive the right to a jury trial to the fullest extent permitted by law.

31.10 Arbitration Opt-Out

You may opt out of this arbitration agreement by submitting a written request through the GSO Help Center with the subject line “Arbitration Opt-Out” within thirty days after first accepting these Terms.

The request must include your:

Full legal name;
Account email address;
Mailing address;
Clear statement that you are opting out of the arbitration agreement;
Electronic or physical signature.

Opting out of arbitration does not opt you out of the remaining Terms.

31.11 Severability

If the class-action waiver is found unenforceable for a particular claim or request for relief, that claim or request will proceed in court after all arbitrable matters are completed, unless applicable law requires otherwise. The remainder of this arbitration section will remain effective to the fullest extent permitted.

32. Changes to These Terms

32.1 Updates

We may update these Terms to reflect changes in law, Platform functionality, marketplace practices, payment providers, policies, programs, security needs, or business operations.

32.2 Notice

The updated Terms will display a revised “Last Updated” date. When required by law or when changes materially reduce existing rights or increase material obligations, we will provide additional notice through email, account notification, dashboard message, or another reasonable method.

32.3 Prospective Application

Unless law permits otherwise, material updates apply prospectively after the stated effective date. Transactions completed before an update remain subject to the terms that applied when the transaction occurred, except where a change is legally required or mutually accepted.

32.4 Continued Use

Continued use of the Platform after updated Terms become effective constitutes acceptance where permitted by law. If you do not agree to an update, you must stop using the affected service and may close your account subject to outstanding obligations.

33. Notices and Contact Information

33.1 Marketplace Operator

Good Shit Only™ is operated by CrownThrive LLC, a Virginia limited liability company.

33.2 Support

Questions, account issues, transaction concerns, and support requests should be submitted through the Good Shit Only Help Center or the support-ticket system available through the Platform.

33.3 Legal Notices

Formal notices should be submitted through the Help Center using the subject line “Legal Notice.” We may require identity verification, additional documentation, or delivery through another legally recognized method.

33.4 Reporting Marketplace Activity

Suspicious activity, prohibited products, unsafe items, counterfeit concerns, fraud, harassment, and policy violations may be reported through the reporting feature, Help Center, or applicable listing-report mechanism.

33.5 Contact Information Changes

Current legal, privacy, copyright-agent, and support contact information may also be published in the Trust Center, Intellectual Property and DMCA Policy, Privacy Policy, or Contact section of the Platform.

34. Incorporated Policies and General Provisions

34.1 Trust Center and Knowledge Base

These Terms incorporate the policies, guidelines, program rules, standards, disclosures, and procedures published through the Good Shit Only Trust Center, Knowledge Base, Help Center, seller resources, affiliate resources, membership materials, and checkout experiences to the extent they apply to your activity.

These materials may include:

Privacy Policy;
Cookie Policy;
Seller Agreement;
Buyer Protection and Buyer Rules;
Payments and Payouts Policy;
Refund and Returns Policy;
Shipping and Delivery Policy;
Digital Goods Policy;
Services and Appointment Policy;
Membership Plan Terms;
Affiliate Program Terms;
Prohibited and Restricted Items Policy;
Intellectual Property and DMCA Policy;
Trust and Safety standards;
Community and review standards;
Seller verification and high-volume seller requirements;
Promotional, advertising, and featured-placement terms.

34.2 Order of Precedence

If documents conflict, the following order generally applies:

Mandatory applicable law;
Transaction-specific terms presented and accepted at checkout;
A specific supplemental policy governing the subject;
These Terms;
General informational guidance.

34.3 Entire Agreement

These Terms, incorporated policies, and applicable transaction-specific terms constitute the entire agreement between you and CrownThrive concerning the Platform and replace prior or contemporaneous understandings about the same subject.

34.4 No Waiver

Failure to enforce a provision is not a waiver of that provision or the right to enforce it later.

34.5 Severability

If a provision is found invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect.

34.6 Assignment

You may not assign these Terms or your account without our written consent. CrownThrive may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, affiliate transfer, or other lawful business transaction.

34.7 Force Majeure

CrownThrive is not responsible for delay or failure caused by circumstances beyond reasonable control, including natural disasters, severe weather, fire, flood, epidemic, pandemic, war, terrorism, civil unrest, labor disruption, utility failure, internet outage, cyberattack, payment-network disruption, carrier interruption, government action, legal restriction, or third-party service failure.

34.8 Headings

Headings are provided for convenience and do not limit interpretation.

34.9 Interpretation

Words such as “including” mean “including without limitation.” Singular terms include the plural where appropriate. References to law include amendments and successor provisions.

34.10 No Third-Party Beneficiaries

Except for persons expressly protected by the indemnification, release, disclaimer, or liability provisions, these Terms do not create enforceable rights for third-party beneficiaries.

34.11 Survival

Provisions that by their nature should survive termination will survive, including provisions concerning payments, payouts, taxes, intellectual property, licenses, confidentiality, disputes, disclaimers, limitations of liability, indemnification, records, and continuing obligations.

34.12 Language

The English version of these Terms controls unless applicable law requires otherwise. Translations may be provided for convenience.

34.13 Acknowledgment

BY ACCESSING OR USING GOOD SHIT ONLY™, CREATING AN ACCOUNT, LISTING OR PURCHASING AN OFFERING, JOINING A MEMBERSHIP OR AFFILIATE PROGRAM, REQUESTING A PAYOUT, OR OTHERWISE INDICATING ACCEPTANCE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS & CONDITIONS AND ALL APPLICABLE INCORPORATED POLICIES.

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